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Req ID: 52877

Specialist, Training

Facility Operations
  • Company: FedEx Supply Chain
  • Category: Facility Operations
  • Employment Type: Full Time
  • Worker Sub-Type:
  • Scheduled Weekly Hours:
  • Remote: No
  • Location: Coppell, TX, United States


AboutFedEx Supply Chain

FedExSupply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in thethird-party logistics industry offering a diverse service portfolio thatenables commerce for businesses. With a proven track record of innovation andoperational excellence, FedEx Supply Chain takes a consultative approach tooptimize logistics processes, implement innovative technology and drivecontinuous improvement. By leveraging best practices and the world-renownedFedEx network, FedEx Supply Chain delivers leading solutions that provideflexibility, enable scalability and improve cost-effectiveness for customers.Through more than 11,000 employees, 130 operations and 35 million square feetof warehouse space, FedEx Supply Chain manages nearly 150 million packages andprocesses 358 million returns each year. For more information, go



  • Astrong FedEx brand consistently ranked among the world’s most admired andtrusted employers.
  • Atop notch leadership team with the experience needed to grow and develop yourcareer.
  • Anopen mind for new ideas and creative methods.
  • Astrong compensation and benefits package, including health, vision, dental,401k with a strong match and much more!


TheSpecialist, Training role will focus on providing specialist consultation andexperience to the Engineering and Implementations team. This position willcollaborate with subject matter experts and business areas to understand, andprovide strategic design solutions for organizational projects with complexscope to identify best practices.  TheTraining Specialist will also facilitate interactive tools, resources andbroader communications to educate teammates on leadership and strategiccompany/enterprise initiatives in their area of expertise.  The position will collaborate with cross-functionalsubject matter experts (SMEs) to provide programmatic solutions and serve as acoach to key stakeholders and a mentor to advise others within their area ofexpertise.


This position will beresponsible for…..

  • Delivers broad ranging company solutions thatwill apply expert methods, align with company objectives as well as ensuresadherence to company standards.
  • Applies project management concepts (e.g.,designs and develops project timeline, etc.) and coordinates with subjectmatter experts and/or clients to ensure timely and accurate project completion.
  • Maintains relationships with subject matterexperts and/or company leaders and ensures outcomes are measured, accurate andrelevant.
  • Assist in developing comprehensive trainingpackages (e.g. training programs, job aides, playbooks, etc.) in order tomaintain a motivated and skilled workforce. 
  • Partners with key stakeholders acrossgeographies, business functions and facilities to create cohesive andrepeatable enterprise solutions balancing specialist needs with the commonbenefits for the organization.
  • Ensures consistent and effective trainingmethods for each implementation to accomplish goals within a defined scheduleand personnel resources. 
  • Researches, educates, and applies best practicetrends based on needs of the department/company/enterprise.
  • Support teammates understanding of Agilemethodologies and help facilitate sprint planning, retrospective, and dailyactivities related to stand-ups and sprint burn down; as well as maintainrelevant metrics that help the team see and understand their progress during asprint.
  • Incorporates company business practices into communicationsand deliverables to illustrate best practices that should be utilized formaximum effectiveness.
  • Runs reports to analyze common themes or trendsas a means to measure success rates, including reviewing employee feedbacksurveys and focus group data to identify areas for improvement.
  • Collaborates with subject matter experts andbusiness leaders to address needs and link business strategies to overallobjectives and outcomes.  Develops andmaintains relationships with upper management to ensure understanding ofcompany.
  • Assist in implementing process improvements toensure cost saving, time saving, quality improvement, and customersatisfaction. Measure effectiveness and results of instruction, processfacilitation or performance improvement interventions.
  • Mentors classroom graduates and otherdepartment employees providing guidance and direction of various techniques(e.g., Leadership, Quality Driven Management).
  • Collaborates with peers and manager onschedule, administration, and logistics within defined timeline andbudget.  

You might be a greatfit if….

  • Bachelor’s Degree in Business, Training &Development and/or Organizational Design or related field of expertise with 6years of experience preferred.
  • Three (3) years of experience working in a distribution,warehouse or 3PL environment is desired.
  • Two (2) years of experience implementing andsupporting project management concepts that helps drive strategic solutions desired.
  • Previous experience working in a start-upenvironment for new business desired.  Demonstratedability to work in multiple business operational functions is preferable (, consumer, healthcare, fulfillment or retail).
  • Demonstrable expertise across various technicaland operational platforms including a proficiency in Microsoft Officeapplications.
  • Exceptional written, verbal, and presentationskills to all levels of the organization. Presentation skills necessary to facilitate training and/or deliverinformational sessions to groups and/or individuals.
  • Time management and organizational skills necessaryto manage multiple projects, appropriately prioritize workload, plan forresources to meet deadlines and goals, and respond to day-to-day functionalneeds.  Demonstrated ability to measureKPIs and quantify outcomes.
  • Ability to build collaborative workingrelationships and to gain input and influence decision makers.
  • Demonstrated ability to see projects through tosuccessful completion from the idea/concept stage, deadline focused, organizedand able to prioritize multiple projects.
  • Combination of office and on-site work with theability to travel up to 50% of the time throughout the United States and Canada(additional international travel may also be required)
Physical/Cognitive Requirements

With orwithout accommodation:

  • Abilityto follow policies and procedures.
  • Abilityto read, write and interpret information.
  • Abilityto add, subtract, multiply and divide.
  • Abilityto use hands to manipulate, handle, or feel.
  • Abilityto sit/walk/stand for up to 8 hours per day. 
  • Mustpossess visual acuity, i.e., close, distance, and color vision, depthperception and the ability to adjust focus.

FedEx Supply Chain is an equal opportunity employers. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.  The FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact
** Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate’s work experience.

Pay Range: 57836.00 (Min) - 83787.00 (Mid) - 109739.00 (Max) Yearly