FedEx Careers

Operations Manager II

Union City, Georgia
Warehouse & Distribution

Job Description

Requisition ID: 19143

About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, go to


We Have….

  • A strong FedEx brand consistently ranked among the world’s most admired and trusted employers.
  • A top notch leadership team with the experience needed to grow and develop your career.
  • An open mind for new ideas and creative methods.
  • A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!

General Summary….

The Operations Manager-II is responsible for the safe execution of daily operational plans and strategies, to manage, lead and allocate resources, disseminate information to teammates, ensure compliance with key processes while achieving safety, quality, efficiency and financial KPI’s. 

This Position Will Be Responsible For…..

  • Manages at least 2 full time exempt direct reports.  Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination.
  • Directing the operational aspects of the facility 
  • Knowing and evaluating operational productivity goals, monitoring daily and ensuring goals are achieved on all shifts 
  • Ensuring/reinforcing the FedEx Supply Chain teammate culture is being fostered in the facility 
  • Assuring the attainment of facility production, quality and safety objectives 
  • Reviewing and assuring the accuracy of required production and inventory reports 
  • Coordinating and conforming with the operational aspects of FedEx Supply Chain's Core Excellence Program and audit regularly to ensure full compliance 
  • Planning, monitoring and managing actual performance against operational portions of the budget; this includes, but is not limited to, proper management of departmental staffing levels, overtime and overall operational headcount 
  • Leading operational initiatives to ensure inventory accuracy goals are met 
  • Ensuring shipment and loading accuracy on all shifts 
  • Implementing process improvement programs utilizing Quality Driven Management methodologies.
  • Providing assistance to the General Manager on special projects as required
  • Identify and coordinate daily activities of 40-100 team members; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge
  • Collaborate across departments to drive optimal productivity; foster an environment in which diverse backgrounds are respected and valued
  • Ensure performance plans are set, maintained, and continuously improved; generate creative solutions to identify improvements in processes
  • Manage a safe workplace by advocating safety training and accident preparedness


You might be a great fit if…

  • BA/BS degree in Logistics, Industrial Engineering or other related operations discipline is preferred. Alternatively, military rank at E-6-7/or O-2-O3.
  • A minimum of five years of supervisory proven experience, preferably in a large, high volume logistics environment responsible for WMS, QDM, LMS, P&L and talent management.
  • Demonstrated leadership qualities with ability to lead other leaders
  • Excellent organizational skills and the ability to prioritize
  • Experience with Six Sigma or quality management methodologies and/or Green Belt certification preferred
  • Strong analytical skills
  • Previous team building experience preferred
  • Previous budget planning and P/L exposure a plus

Physical/Cognitive Requirements
With or without accommodation:
1. Ability to follow policies and procedures.
2. Ability to read, write and interpret information.
3. Ability to add, subtract, multiply and divide.
4. Ability to use hands to finger, handle, or feel.
5. Ability to sit/walk/stand for up to 8 hours per day.
6. Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

Working Conditions
General office environment that is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available.


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ADA – FedEx Supply Chain will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Reasonable accommodations are available for qualified individuals with disabilities throughout the subsequent application process.

FedEx Supply Chain is an equal opportunity and affirmative action employer.  Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. FedEx Supply Chain participates in E-Verify.

Job ID: 19143

Schedule: Full-time