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Req ID: 52904

Welcome Center Clerk

Facility Operations
  • Company: FedEx Supply Chain
  • Category: Facility Operations
  • Employment Type: Part Time
  • Worker Sub-Type:
  • Scheduled Weekly Hours:
  • Remote: No
  • Location: Brantford, ON, Canada


Part Time Day shift
Sat-Sun 6:45am-6:45pm
Location: Brantford, ON

General Summary….

Welcome Center Clerk is responsible for checking in and out trailers/containers, shipping and receiving paperwork, and access control of the yard.

This position will be responsible for…..

  • Inspect inbound and outbound trailers/containers.
  • Document persons entering and leaving the yard.
  • Document control on Bills of Landing (BOL’s), trailer/container inspection sheets.
  • Interact with driver courteously, respectfully, and professionally.
  • Check trailers/containers in and out using Warehouse Management System (WMS)
  • Liaise with clerical and workflow staff.
  • Answer phone calls from internal and external customers.
  • Maintain access control and driver logs.
  • Perform yard audits – reconciliation of current yard status versus data in WMS.
  • Prioritize a high volume of emails at the start of shift and throughout day.
  • Enforce safety policies, i.e. PPE, pedestrian traffic, speed limits, and other site policies.
  • Report safety and security issues promptly.

You might be a great fit if….


  • High School Diploma or equivalent education and 1-2 years relevant experience.
  • Excellent verbal and written communications skills.
  • Customer service driven.
  • Strong team player.


Physical/Cognitive Requirements

With or without accommodation:

  • Ability to follow policies and procedures.
  • Ability to read, write and interpret information.
  • Ability to add, subtract, multiply and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit/walk/stand for up to 8 hours per day. 
  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.


FedEx Supply Chain is an equal opportunity employers. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.  The FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact
**Competitive Pay**: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.

Pay Range: 17.63 (Min) - 20.16 (Mid) - 30.19 (Max) Hourly