Enterprise Vendor Program Manager II

Description

The Enterprise Vendor Program Manager II plays a critical role in executing the global vendor management strategy to drive innovation, efficiency, and competitive advantage for FedEx. Reporting to the Manager of Enterprise Vendor Management, this position is responsible for implementing and supporting the governance programs that enable business teams to manage vendors effectively. The Program Manager II will apply their expertise across all five pillars of the vendor lifecycle—Risk, Performance, Sustainability & Diversity, Innovation & Automation, and Training—to provide standardized frameworks, tools, and processes that ensure value, mitigate risk, and drive sustainable performance across our global operations.

Essential Functions

• Vendor Risk Management: Supports the deployment of the enterprise vendor risk framework, providing business teams with the standardized tools and processes needed to conduct risk assessments and manage compliance. Facilitates the use of central monitoring tools to provide visibility into third-party risk.
• Vendor Performance Management: Supports the enterprise vendor performance management framework. Enables business teams and contract owners by providing standardized toolkits, such as KPI scorecard templates and QBR agendas, to effectively measure and manage vendor performance and commercial delivery.
• Sustainability and Diversity: Supports the integration of corporate sustainability and diversity goals into the vendor management lifecycle. Provides guidance and frameworks to ensure Sourcing and Business teams can incorporate these criteria into vendor selection and management.
• Innovation and Automation: Identifies opportunities and supports the implementation of technologies (e.g., AI, process automation) that simplify and standardize vendor management processes for all stakeholders, enhancing enterprise-wide visibility and efficiency.
• Training and Enablement: Assists in developing and delivering training programs that equip Sourcing and Business teams with the knowledge to effectively use vendor management tools, platforms, and best practices as defined by the enterprise framework.
• Stakeholder Collaboration: Works collaboratively with internal stakeholders—including Sourcing, Legal, IT, and various Business teams—to ensure the clear, consistent, and effective adoption of the enterprise vendor management program.
• Process Improvement: Supports the continuous improvement of the vendor management framework, helping to develop and implement process roadmaps that deliver measurable gains in governance, quality, and efficiency.
• Performs other duties as assigned.

Additional skills considered a plus:

• Work experience in program/project management, business process design, vendor management governance, or business enablement.
• Demonstrated track record of rolling out frameworks, playbooks, or standardized tools across matrixed stakeholder groups.

• Experience demonstrating independent program management.
• Strong working familiarity with Source-to-Pay (S2P), Third-Party Risk Management (TPRM), or Supplier Lifecycle Operations (SLO) systems (e.g., ServiceNow, Coupa, SAP Ariba, OneTrust, Archer).
• Direct experience partnering with Sourcing, Legal, Information Security, and Corporate Finance teams.
• Professional credentials such as PMP, Certified Third-Party Risk Professional (CTPRP), or Certified Vendor Management Professional (CVPM

Minimum Education

Bachelor's degree or equivalent in business, supply chain, finance, or a related field.

Minimum Experience

Four (4) years of work experience in program/project management, business process design, vendor management governance, or business enablement.

Experience in supporting the rollout of enterprise-wide processes, training, or tools is highly preferred.

Prior exposure to procurement, sourcing, or supply chain environments is a plus, but not required. An advanced degree may offset some of the experience requirement.

Knowledge, Skills, and Abilities

Program & Process Enablement: Strong ability to design structured, user-friendly frameworks, templates, and playbooks that non-experts (the Business) can easily adopt.

Change Management & Training: Skills in translating complex governance requirements into simple, practical training materials and guiding stakeholders through process changes.

Collaboration & Relationship Building: Excellent interpersonal skills to work effectively with diverse cross-functional teams (Sourcing, Legal, IT, and various Business units) and drive adoption through influence.

Analytical & Tool Aptitude: Ability to understand how technology and reporting tools (like Power BI, Coupa, or risk platforms) can be leveraged to simplify processes for the business.

Preferred Qualifications: This is a hybrid position located in Memphis, TN; Plano, TX or Pittsburgh, PA. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week

Pay Transparency: Salary grade E26

Pay: MEM range ($6,511.62/mo - $10,744.16/mo), Plano range ($6,854.33/mo - $11,309.65/mo, Pittsburgh range ($6,854.33/mo - $11,309.65/mo)

Additional Details:

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)