Description

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Role overview

We are looking for an Analyst to join the ACE team, supporting TNT customer migration to FedEx and related operational processes through data analysis and execution. In this role, you will work primarily with datasets and Excel-based tools, ensuring accurate and consistent data handling across processes. You will collaborate with stakeholders across functions and regularly communicate results and insights.

Key responsibilities

• Support migration and operational processes through data analysis and execution
• Prepare files, review and validate data, identify discrepancies, and resolve issues
• Ensure high data quality, accuracy, and consistency across all deliverables
• Work extensively with Excel to analyse data and support process execution
• Collaborate with cross-functional stakeholders across different teams and functions
• Present results and key insights to stakeholders
• Contribute to continuous improvement of processes and tools

Required skills & experience

• Fluent English (spoken and written) – company working language
• University degree (or equivalent experience)
• 2–3 years of experience in a Commercial, Finance, Marketing, or other relevant environment
• Strong analytical (numerical and process-oriented) thinking
• Advanced Excel skills (e.g. VLOOKUP, HLOOKUP, XLOOKUP, Pivot Tables, INDEX/MATCH, Power Query)
• High level of accuracy, attention to detail, and ability to work with repetitive processes
• Strong sense of ownership and accountability for data quality
• Good communication and interpersonal skills – ability to clearly present results and collaborate with different functions
• Ability to work in a structured way and manage priorities in a fast-paced environment

Nice to have (not required)

• Experience working with data or in analytical roles
• Basic knowledge of SQL or Python
• Familiarity with tools such as Databricks, GitHub, or ServiceNow
• Experience working with large datasets or in cross-functional environments

What we offer

• Training to get you started and on-the-job learning opportunities
• Opportunity to work on a key business process within a global project
• Dynamic and international work environment
• Possibility to develop analytical and business skills
• Collaboration with experienced teams across multiple functions
• Employee Assistance Program for you and your family
• Access to extensive learning resources and development opportunities

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Equity, Opportunity & Diversity (EO&D)

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness, and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, or any other characteristic protected under international and national laws and regulations. We reasonably accommodate team members and third parties to ensure equal access, inclusion, and fairness across all protected characteristics.