Mgr Ramp Ops

Description

This is an interview position.

SOMMAIRE
Mener, former et perfectionner le personnel de piste concernant toutes les politiques et procédures en respectant les règles de la FAA, du Conseil consultatif de la piste, de l’autorité aéroportuaire locale et de l’aéroport de sortie. Équilibrer la sécurité et les procédures avec l'efficacité du chargement et du déchargement de divers avions.


GENERAL SUMMARY
To lead, train and develop ramp staff in all policies and procedures adhering to FAA, RAB, local airport authority and AOD guidelines. Balances safety and procedures with efficient loads/offloads of various aircrafts.

CONNAISSANCES, COMPÉTENCES, APTITUDES

Diplôme universitaire de premier cycle ou l’équivalent.

Avoir démontré une maîtrise élémentaire des applications informatiques, y compris MS Office (Word, Excel et PowerPoint de base).

Posséder le certificat LEAP ou EXCEL.

Il est souhaitable d'avoir au moins deux (2) ans d'expérience dans un poste de direction.

Posséder un permis de conduire en règle et un bon dossier de conducteur

Quatre (4) années d’expérience de l’exploitation d’une entreprise.

Il est souhaitable d'avoir deux (2) ans d’expérience sur la piste.

Il est souhaitable de posséder une connaissance pratique des règlements de la FAA et du ministère des transports.

Il est souhaitable de connaître les systèmes FAMIS et COSMOS, de l’intranet et du courriel interne de FedEx.

Savoir préparer et traiter les documents de douane canadiens.

Bien comprendre les services de FedEx, leurs modalités et le fonctionnement général de l’entreprise.

Il est souhaitable de connaître les procédures de chargement et de déchargement.

Outiller et mobiliser le personnel pour qu’il demeure enthousiaste et concentré sur ses tâches.

Savoir traiter, résoudre et gérer les conflits.

Assumer la responsabilité des échecs de son groupe et agir rapidement pour trouver une solution convenable.

Démontre son bon jugement dans la prise de décisions.

Tenir ses engagements.

Communiquer efficacement.

Chercher à simplifier les processus de gestion tout en garantissant la qualité.

Se tenir au fait des orientations stratégiques de FedEx et du monde des affaires.

Bâtir des ponts et collaborer avec les autres services de l’entreprise.

Tenir à répondre aux attentes et aux exigences de ses clients internes et externes.

Réussir les vérifications de Transport Canada, de la GRC et du SCRS concernant ses antécédents vérifiables des cinq dernières années.

Capacité à utiliser de la machinerie lourde

Pouvoir soulever seul les colis de 32 kg (70 lb) et moins, et manœuvrer ceux allant jusqu'à 68 kg (150 lb) avec un appareil ou avec de l'aide.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Bachelor’s degree or equivalent

Demonstrated basic level proficiency in PC computer applications including MS Office (Basic Word , Basic Excel and Basic PowerPoint)

Must currently be either an LEAP/EXCEL graduate

Two (2) years previous management experience preferred.

Must possess a valid driver’s license and a good driving record

Four (4) years business experience.

Two (2) years experience in Ramp operations preferred.

Working knowledge of FAA and MOT regulations preferred

Knowledge of FAMIS,COSMOS, email and FedEx intranet systems preferred

Ability to prepare and process Canadian customs paperwork

Good understanding of FedEx products, features of service, general operations

Loading/unloading procedures preferred

Enables and mobilizes staff to stay focused and enthusiastic about tasks

Addresses and resolves conflict management

Takes accountability for department failure and acts quickly to find a suitable solution

Users best judgment in making decisions

Delivers on commitments

Communicates effectively

Seeks to simplify business processes while ensuring quality

Keeps abreast of FedEx and general business strategic direction

Builds bridges and collaborates cross-organizationally

Is dedicated to meeting the expectations and requirements of internal clients and external customers

Successful placement in the position is contingent on the applicant passing the Transport Canada, RCMP and CSIS assessment which is based on 5 years verifiable background information.

Ability to operate heavy machinery

Able to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment or assistance of another person.

GRADE: 88

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Bachelor’s degree or equivalent

Four years of FedEx or industry experience

Excel Endorsed

Must possess a valid driver’s license and a good driving record

One year aircraft operations experience

Preferred Qualifications:

Pay Transparency: Quart de matin / AM Shift

Pay:

Additional Details: Publie 22 septembre 2026 au 29 septembre 2026 à 3 h. / Job posted 9/22/2026, job unposted 9/29/2026 at 3:00pm.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.