MY0512: Legal Compliance & Integrity Specialist II

Description

Protecting our culture, trust, and operational integrity starts here. As a Legal Compliance & Integrity Specialist (Investigations Triage), you will serve as a critical front-line partner reviewing, assessing, and triaging ethics reports and misconduct allegations. Beyond intake, you'll collaborate with cross-functional teams to support contractor compliance, training programs, and operational risk initiatives.

What you will do

Help protect the culture, trust, and integrity of our organization.

As a Legal Compliance & Integrity Specialist (Investigations Triage), you’ll be an important first point of contact for ethics reports, employee concerns, and potential misconduct. You’ll review incoming reports, assess the information provided, ensure cases are accurately documented, and help route matters to the appropriate teams for further review.

This is a great opportunity for someone who enjoys working with people, handling sensitive information, evaluating situations objectively, and using sound judgment. Your background could be in HR, Employee Relations, compliance, legal support, risk management, operations, or investigations—we’re looking for strong judgment, attention to detail, and a willingness to learn.

You’ll also have opportunities to contribute to training, process improvements, contractor compliance, and other initiatives that strengthen our compliance and risk programs.

Essential Functions

• Case Intake & Triage: Review and enter incoming reports from multiple channels (including the FedEx Alert Line, emails, and internal referrals). Conduct preliminary assessments of available details to determine severity and potential organizational impact, including Reportable Matters and legal, regulatory, financial, or reputational exposure.
• CaseIQ Management & Data Integrity: Own the end-to-end data integrity of investigation records using CaseIQ, validating completion and accuracy of all required fields to ensure audit-readiness, seamless downstream routing, and support for future investigative processes.
• Categorization & Escalation: Categorize cases based on defined criteria to ensure appropriate handling, escalation, and assignment by aligned investigative departments and stakeholders while providing thorough, objective case notes.
• Program & Project Support: Help design, document, and deliver training initiatives, familiarization programs, project rollouts, and ongoing process improvements across the network in collaboration with internal/external stakeholders and third-party vendors.

You will be a great fit if you

• Bachelor’s degree in Law, Business, Human Resources, Compliance, Risk Management, or a related field preferred.
• A high school diploma or GED plus 4+ years of relevant professional experience in HR, Employee Relations, operations, logistics, legal, compliance, investigations, or a related field may be considered in lieu of a degree.
• 3–7+ years of professional experience is preferred, but we welcome candidates whose experience demonstrates strong transferable skills.
• Experience in HR, Employee Relations, HR Operations, compliance, legal support, internal investigations, risk management, or operations is valuable for this role.
• Tech Stack & Software: Comfortable learning and working with case management, HR, or investigation systems; Experience with CaseIQ is preferred but not required if you have experience with similar case management or workflow systems; Working knowledge of Workday, CDAS, Microsoft Office, and web-based applications is a plus.
• Core Skills & Abilities: Exceptional critical thinking, strong presentation/communication skills, strict discretion and confidentiality with sensitive information, ability to work with minimal supervision, and the ability to make sound judgment calls under pressure.

Preferred Background & Knowledge

• Experience in a corporate Ethics & Compliance or legal investigations environment.
• Familiarity with regulatory frameworks (e.g., FCPA, anti-harassment, fraud, data privacy).
• Knowledge of FedEx contractor models, agreement requirements, and small package/transportation industry practices.

Key Competencies

• Judgment & Decision-Making: Evaluates risk and makes sound triage and operational decisions under time constraints.
• Attention to Detail: Ensures absolute accuracy in intake documentation, CaseIQ data entry, and case classification.
• Confidentiality: Maintains strict discretion handling sensitive, high-risk employee disclosures.
• Communication Skills: Clear, professional, and concise verbal and written communication across diverse internal and external stakeholders.
• Process & Project Orientation: Strong adherence to procedures combined with a continuous improvement mindset and cross-functional collaboration.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.