Worldwide Regional Account Executive

Description

Enterprise Regional Sales; Enterprise Regional Account Strategy Development & Implementation; Sales Calls; Customer Acquisition & Retention; Pre-Sales; Customer Proposal Creation; Pricing Proposal; Account Activation; Post-Sales; Competition Monitoring

Title: Worldwide Regional Account Executive

Location: Mumbai/Gujarat

Who we are

At FedEx, moving the world doesn't only mean delivering for our customers around the globe. Moving the world is also about creating what's next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what's next.

This isn't a place to get just a job. Here, you get a career for life. It's a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what's next

Awards

• FedEx has consistently ranked among the top 20 in the "World's Most Admired Companies" report, published in FORTUNE magazine, since 2001.
• Ethisphere named FedEx as one of the World's Most Ethical Companies® in 2023.

What you will do:

As a Worldwide Regional Account Executive, you will be responsible for driving business growth through new customer acquisition, developing existing customer relationships, and promoting Ocean Freight, Air Freight, Warehousing, and End-to-End Logistics solutions. You will play a key role in expanding the customer base, increasing revenue, and delivering profitable growth through effective sales strategies and strong market engagement.

Your key responsibilities will include:

• Business Development: Identify, prospect, and acquire new customers for Ocean Freight (FCL/LCL) and Air Freight services. Generate leads through cold calling, customer visits, networking, and referrals while developing and maintaining a strong sales pipeline to achieve assigned revenue targets.
• Customer Growth: Manage and strengthen relationships with existing customers, identify opportunities for cross-selling and upselling, and increase customer wallet share through relevant logistics solutions.
• Customer Relationship Management: Build strong relationships with exporters, importers, manufacturers, traders, and freight forwarders. Understand their supply chain requirements and recommend suitable logistics solutions to meet their business needs.
• Sales & Quotations: Prepare competitive freight quotations in coordination with pricing and operations teams. Negotiate freight rates, contracts, and commercial terms, and proactively follow up on quotations to convert business opportunities into confirmed revenue.
• Market Intelligence: Monitor market trends, competitor activities, freight rate movements, trade lanes, shipping line activities, and airline developments. Share relevant market insights and business opportunities with management.
• Internal Coordination: Collaborate with pricing, operations, customs clearance, and customer service teams to ensure smooth execution and seamless customer experience. Support new customer onboarding, service delivery, collections, and credit control activities.
• Sales Reporting & Forecasting: Maintain accurate CRM records, sales activity reports, and monthly business forecasts. Track sales performance against targets and monitor key metrics such as revenue generation, customer acquisition, and conversion ratios.
• Performance Management: Drive achievement of assigned monthly and annual sales targets while maintaining focus on profitability, customer retention, and timely collections.

You will be a great fit if you:

• Hold a bachelor's degree in commerce, Business Administration, Logistics, Supply Chain Management, or a related discipline.
• Have 2–8 years of relevant experience in Ocean Freight and Air Freight sales, preferably within freight forwarding, NVOCC, logistics, or shipping organizations.
• Have hands-on knowledge of Ocean Freight operations, including FCL and LCL, and Air Freight Export and Import services.
• Possess a strong understanding of freight forwarding, end-to-end supply chain solutions, and customs clearance processes.
• Demonstrate proven capabilities in business development, new customer acquisition, and managing existing customer relationships.
• Have strong negotiation, influencing, communication, and presentation skills, with the ability to build and maintain effective customer relationships.
• Possess commercial awareness and a profitability-oriented mindset, with the ability to negotiate competitive rates and identify business growth opportunities.
• Are proficient in CRM management, sales pipeline development, reporting, and business forecasting.
• Have a strong hunter mindset, are self-motivated and target-driven, and demonstrate resilience in working under pressure and meeting deadlines.
• Are proactive in gathering market intelligence, identifying competitor activities, and translating market insights into business opportunities.
• Have a demonstrated ability to achieve sales targets while maintaining customer satisfaction, retention, and payment compliance.

What you can expect

• Attractive remuneration package.
• Spread your wings and take ownership of your career with opportunities to network and connect with professionals in your field and involvement in cross-functional projects.
• A supportive and inclusive work environment.
• Mentorship and guidance from industry professionals.
• Exposure to real-world projects and challenges across business functions.
• Valuable skills and experience to enhance your professional growth and career progression.
• Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Interested to join Team FedEx?

Everyone at FedEx has a part to play. It's about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you're a business leader or delivery driver, you'll be empowered to take responsibility and overcome each challenge in your own way.

If this role and working environment sound like a place you can thrive in, apply today and let's create what's next together.

Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.