A/E Customer Success (BSI)

Description

This is an interview position.

FedEx Express cherche un talent dynamique et ambitieux. Votre mission : propulser votre carrière au sein d’une entreprise Fortune 100. Gérez des comptes clés, créez de nouvelles opportunités, atteignez des objectifs audacieux.

Un rôle passionnant vous attend :

·      Propulsez-vous vers de multiples opportunités de vente au sein de FedEx Express !

·      Prospectez à froid et auprès de clients actifs. Promouvez les services FedEx avec passion.

·      Dénichez et évaluez des prospects. Augmentez les revenus de votre territoire. Maîtrisez le cycle de vente complet, du premier contact à la conclusion.

·      Gérez les comptes avec brio. Rehaussez la satisfaction client, la rétention et la croissance.

·      Concevez et présentez des propositions percutantes. Répondez aux besoins de chaque client, actuel ou potentiel.

·      Traitez devis et commandes avec précision et efficacité.

Votre profil idéal…

·      Diplôme universitaire, orientation affaires.

·      Expérience en vente aux entreprises (1 an minimum très souhaitable).

·      Autodiscipline, organisation, ténacité.

·      Excellente communication écrite et orale.

·      Autonomie et initiative.

Nos avantages exceptionnels :

·      Salaire et primes d’encouragement concurrentiels.

·      Un régime d’avantages sociaux progressif, dont une assurance médico-dentaire et un régime de retraite.

·      Fonds d’investissement carrière qui rembourse jusqu’à 5 000 $ par an au titre des frais de scolarité.

·      Programmes de service communautaire robustes. Initiatives de bénévolat, actions caritatives, collectes de fonds. Soutien aux communautés locales et mondiales.

·      Rabais sur les services de FedEx, les voyages en avion, les chambres d’hôtel, les divertissements et la location de voiture

·      Une équipe amusante et diversifiée qui a élu FedEx meilleur employeur et excellent milieu de travail (ce n’est pas nous qui le disons, ce sont nos employés.)

Nous remercions tous les candidats et candidates et nous vous contacterons directement — par courriel, et non par FedEx — si votre candidature est présélectionnée pour une entrevue.

 We promise it’s a really a fun role! You get to:

·      Be in a role that is a stepping-stone to numerous sales opportunities within FedEx Express!

·      Prospect cold or active companies and promote FedEx services and focus on closing.

·      Generate and qualify leads to grow revenue for a specific territory with a focus on managing the full sales cycle, from initial contact through successful close.

·      Account management with an outcome of increased customer satisfaction and an increase in retention and account growth

·      Develop and execute formal presentations that are tailored to meet our potential/existing customers' needs.

·      Processing sales quotes and orders in an accurate manner

So what do you need to do all of this? How about…

·      Bachelor's Degree with a preferred focus in business required.

·      Prior B2B sales experience - minimum 1+ year considered a strong asset.

·      Self-motivated, organized, and tenacious

·      Excellent communication skills, both written and verbal.

·      Ability to work independently with minimal supervision.

Some awesome perks to working at FedEx:

·      A competitive salary and incentives

·      A progressive benefits programs, including health and dental coverage and pension plan.

·      A Career Investment Fund with up to $5k a year for programs or tuition reimbursement

·      Strong Community Service programs including diverse volunteer, charity, and fundraising initiatives to give back to both local and global communities.

·      Discounted FedEx services, flights, hotels, entertainment and car rentals

A fun and diverse team who voted FedEx a best employer and a great place to work (we aren’t just saying that, it’s actually true)

Preferred Qualifications:  

Pay Transparency:   

Pay: 

Additional Details: 

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of:

1. their current driver's abstract;
2. their performance during application interviews; and
3. their performance on any driver competency assessments administered