ADMIN SUPPOR AGENT

Description

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description:
Under general supervision, performs the following activities
• Supports management by preparing accurate & timely payroll related information such as control of vacations, medical leaves and overtime. Makes sure the information is authorised and passed to payroll/agreed contact in accordance with defined procedures.
• Creates and maintains effective information management systems/processes (GCCS and DTRC) to store financial/operational data in retrievable & secure formats.
• Assists customers by tracing packages, answering questions regarding FEC products and services and providing over-the-counter service and over the phone service.
• Controls and administers the petty cash flow for the location, ensuring that all transactions are approved & processed in accordance with local & finance procedures. Prepares and submits required reimbursements to the Finance department
•  Tracks taxes checks and cash for, ROD, ROC & cash pick-ups and banks money in accordance with local & Finance procedures. Maintains records of all GCCS transactions & submits details to Finance department. 
• Supports management in processing invoices by performing defined checks on invoices and matching paperwork when appropriate. Records & retains copies of invoices and obtains appropriate authorization prior to submitting for processing.
•Supports management with timely & accurate accrual listings for invoices and purchase orders & obtains management approval prior to submitting to Finance. Supports management in with pre-audit preparations for External/Internal audits.
•Performs defined checks on documentation/ GCCS system entries to identify all exceptions or omissions. Makes accurate corrections or summaries of anomalies in accordance with locally defined procedures.
• Creates and maintains accurate and logical filing/archiving systems and performs a range of defined checks to determine the accuracy and completeness of documentation.                  

Minimum Requirements:
Minimum Education:
•  High School degree/Equivalent.
•  Language: Intermediate English.

Minimum Experience:
•  Two (2) years experience previous accounting expeience with a good working knowledge of accounting systems required.        

Minimum Required Skills: 
•  Good general office skills required including typing, filing and computer literacy.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.