Administrationa Agent
Description
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Join FedEx as a Clearance Administrator!
FedEx’s Shared Service Center is looking for a well-organized, creative, and tech-savvy individual with strong administrative, collaboration, and problem-solving skills. You’ll thrive in our dynamic, international environment, supporting cross-functional teams with a variety of tasks. If you're a proactive person who enjoys working with people, solving challenges, and using digital tools to make work smoother—this role is for you!
What You’ll Be Doing
- Collaborating with various FedEx teams to ensure every customer interaction is outstanding
- Supporting the Clearance Team with technical and administrative tasks for brokers and management
- Maintaining team information, including SharePoint administration
- Coordinating onboarding for new employees
- Preparing presentations and other materials to support team communications
- Administering and auditing invoices
- Ensuring system access requirements are met and maintained
- Organizing and coordinating team‑building activities
- Managing equipment requests and distribution for your team
- Handling additional technical and administrative support tasks as needed
What You Bring
- Proven administrative experience in a busy office setting
- Familiarity with customs‑related principles, processes, and regulatory requirements (a plus)
- A strong customer‑focus and excellent communication skills
- Meticulous attention to detail and the ability to make sound numerical decisions under tight deadlines
- Solid analytical and problem‑solving abilities
- Proficiency in Microsoft Office—especially Excel and PowerPoint
What We Offer
- Competitive compensation and benefits package
- Comprehensive onboarding and ongoing training opportunities
- Access to extensive learning resources to advance your skills
- Tuition Assistance Program (for permanent employees)
- Employee Assistance Program for you and your family
- Discounted FedEx shipping rates
- Clear career progression paths within a globally admired brand
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
