Advisor-3PL Carrier Relations
Description
POSITION OVERVIEW:
Maintain and strengthen customer relationships, provide financial analysis of diverse business proposals and recommend account adjustments within a strategic business segment.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
1. Effectively manage customer relationships, ensuring satisfaction and partnership through proactive communication and collaboration W
2. Work directly with Customers, negotiate complex pricing programs and upsell value added services within the LTL space
3. Facilitate and/or manage BID/RFP activity to include communicating with stakeholders and benchmarking off General Program
4. Assist in the development and execution of dynamic pricing by providing guidance leadership
5. Assist in producing forecasts, annual business plan / long range plans and incorporate current / historical information that aligns with company financial objectives
6. Coordinate with other internal teams such as operations and other internal partners to provide a premier customer experience
7. Collaborate with Sales on new and existing opportunities by providing LTL subject matter expertise
8. Perform market research and utilize findings to develop business strategies that support growth and profitability
9. Monitor network capacity and develop/implement pricing strategies that optimize network balance
10. Use, develop and maintain processes, information systems and software
11. Lead or participate in special projects driven by current company needs or market conditions
12. Serve as resource and mentor to lower level professionals
13. Comply with all applicable laws/regulations, as well as company policies/procedures
14. Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
QUALIFICATIONS:
- Bachelor’s degree or equivalent work experience in finance, accounting, sales or business plus five (5) years’ experience in financial analysis, financial planning, business consulting, project management, accounting, sales or operations analysis/management
- Excellent communication and presentation skills with the ability to interact successfully with all management levels as well as directly with customers
- Strong pricing experience and related analytic skills preferred
- Strong critical thinking skills
- Strong problem-solving skills
- Strong project management skills
- Able to handle multiple tasks and meet deadlines
- Comprehensive knowledge of Microsoft Excel, Word, and PowerPoint and/or financial support systems
- Self-motivated with the ability to work independently or as the member of a team
- Able to lead project groups and independently represent the Carrier Relations function
WORKING CONDITIONS:
- Must be able to travel
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
FedEx Freight is an Equal Opportunity Employer, including disabled and veterans.
If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please call 800-888-8252 or e-mail at ADAAssistance@freight.fedex.com.
FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.