Air Network Operations Lead Engineer (Performance)

Description

Air Network Design; Air Network Planning & Implementation; ULD Planning & Management; Air Network Project Management; Operations Research; Liaison with Field Ops Managing International Air Linehaul; Strategic Network Alliances; Business Planning; Program & Project Management; Business Continuity/ Crisis Management Leadership; Product Launches; QDM; Ops Management Training; Service Quality; Service; QPI; Ops Excellence; Operations Technology & Systems; Clearance P&E; Clearance Technology & Systems; VISA; PUD P&E; Station P&E; Sort System P&E; Hub P&E; Gateway P&E; In-Country Ground Movement P&E; Local Facility P&E; PMO P&E; In-Country Clearance Planning Support; Vehicles & GSE Planning Support; Air; Ground Network & Commercial Airlift Implementation Support; Contingency Planning; Road Network Planning (SPAC)

What you will do

The Air Network Operations Lead Engineer (Performance) is responsible for driving performance, efficiency, and profitability improvements across the FedEx Asia Pacific Air Network. This role oversees the successful planning, execution, and delivery of multiple complex projects, ensuring that network operations support optimal package flow, service reliability, and financial performance. The ideal candidate combines strong analytical acumen, cross-functional collaboration skills, and strategic thinking to deliver measurable business impact.

• Monitor and analyze network performance metrics including load factors, yield, capacity utilization, and on-time performance to identify improvement opportunities.
• Develop and implement network optimization strategies that balance service quality, cost efficiency, and profitability.
• Design and refine Air Network solutions aligned with marketing forecasts, transit time goals, and operational capabilities.
• Prepare and manage the annual business plan, multi-year network outlook, and long-term roadmap to guide strategic decision-making.
• Lead and deliver high-impact projects focused on service enhancement, transit time reduction, and network efficiency improvement.
• Collaborate closely with Marketing, Revenue Management, Operations, and Finance teams to ensure alignment of network performance with business priorities.
• Manage vendor relationships and service-level agreements (SLAs), identifying risks and implementing mitigation strategies.
• Produce insightful performance dashboards, reports, and executive summaries that highlight key issues, trends, and recommended actions.
• Drive initiatives to improve data quality, automate reporting processes, and integrate predictive analytics or AI/ML models for forecasting.
• Conduct root cause analyses to validate data findings and develop sustainable, data-driven solutions.
• Represent the Performance Team in leadership forums, presenting findings, business cases, and strategic recommendations to senior management.
• Stay abreast of industry trends, best practices, and emerging technologies to continuously enhance FedEx’s Air Network performance and competitiveness.

You will be a great fit if you

• Bachelor’s or Master’s degree in Logistics, Aviation Management, Data Science, or a related field.
• Minimum 5 years of experience in cargo airline operations, network planning, or performance analytics.
• Strong analytical and quantitative skills with proficiency in SQL, Power BI/Tableau, and Microsoft Excel.
• Experience with cargo revenue management systems and airline scheduling tools is an advantage.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to thrive in a fast-paced, global environment and collaborate effectively across diverse, cross-cultural teams.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.