Analyst, Programmer III

The Programmer Analyst III - provides level 3 support services applicable to experience. Provides business systems design, analysis and programming services to modify existing programs and write new programs. Tests programs and systems to ensure they work as expected, correct problems encountered during testing, & determine if programs meet user needs.  Assists in maintaining the daily production schedule of core business systems and provide user support/consultation, training and technical, operational and production support. Demonstrates expertise in a variety of the field's concepts, practices, and procedures and incumbent is the subject matter expert in a variety of programming languages and utilities. Possesses an advanced understanding of the organizations products and services. 

Primary Responsibilities

1. Encode, test, debug and document associated, complex software/programs.
2. Review, analyze, troubleshoot, and modify complex core and customized software.
3. Respond to complex, escalated customer inquiries/requests for technical/operational support.
4. Resolve complex technical matters to meet customer service level agreements.
5. Analyze and/or implement corrective action for root cause analysis/fixes or corrective action of defects.
6. Follow documented Software Development Life-Cycle standards.
7. May provide consultation on complex projects and is considered to be the top level contributor or specialist.
8. Point of contact for higher level or complex issues and will work with senior levels for resolution.
9. This position is full-time and may require after hours or on-call support including, but not limited weekends and evenings.

Education/Experience

1. Bachelor’s Degree or equivalent in Computer Science, Information Systems, or related field and 6-8 years of relevant experience.
2. Excellent verbal and written communication skills.
3. Must be able to demonstrate a strong understanding in the following areas: Java technologies using Java 1.4 and greater, JSP,XML: Web Technologies, such as HTML, JavaScript.
4. Experience with Oracle database 9 and above and expertise in SQL and PL/SQL development.
5. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, work instructions, process maps and/or governmental regulations.
6. Ability to write reports, business correspondence, and procedure manuals.
7 . Ability to effectively present information and respond to questions from a variety of internal and external customers.
8. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
9. Basic understanding of and willingness to learn and adopt professional and industry standards.
10. Customer service driven.
11. Strong team player.

Revise/Create Job Descriptions for Recruiting Management
1. Go to https://text-html.com/
2. Copy and Paste your Job Description into the left text box (see picture of left text box below)
3. Copy and Paste the respective excerpt below the Job Description you pasted in the previous step
If the position is… Copy and Paste this excerpt below the Job Description pasted
Canadian Salaried
and Canadian Hourly
Requirements, Perks, and Benefits — CA Salaried & Hourly
At FedEx, our value of Taking Care of Each Other is reflected in our
commitment to being an inclusive employer that represents the
diversity of our customers and the communities we serve. We foster
respectful, safe, and inclusive workplaces where everyone is valued
for their unique contributions.
Applications from all qualified candidates are welcome. We
encourage women, persons with disabilities, Indigenous persons,
and people from culturally diverse and 2SLGBTQ+ communities to
apply. Please let us know if you need an accommodation during the
recruitment and selection process; we will work with you to support
your needs.
Job Disclaimer Canada
This job description is general in nature and is not intended to be a
comprehensive inventory of all duties, responsibilities, and
qualifications required of employees assigned to the job. The
incumbent is expected to perform all other duties as assigned,
complete and achieve minimum thresholds on mandatory testing
and training, operate in a PC Windows environment, successfully
complete recurrence training and maintain annual accreditations
where applicable, and work varying shifts based on business needs.
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If the incumbent resides in the province of Quebec, functional
French (written and spoken) is required.
Driving Requirements (If Applicable)
Candidates for positions that require driving as a core competency
must have a valid driver’s license (for example, Class 5, G, or 1 [AZ])
and a driving record with two or fewer violations and/or accidents in
the 24 months prior to application.
Candidates will be assessed through careful consideration of:
1. Their current driver’s abstract
2. Their performance during application interviews
3. Their performance on any driver competency assessments
administered
Note: Customize this posting with location, shift details,
compensation, and application instructions before publishing.
US Exempt Requirements, Perks, and Benefits (US – Exempt)
Physical & Cognitive Requirements (With or Without
Accommodation)
 Ability to follow policies and procedures.
 Ability to read, write, and interpret information.
 Ability to add, subtract, multiply, and divide.
 Ability to use hands to finger, handle, or feel.
 Ability to sit, walk, or stand for the duration of the shift.
 Must possess visual acuity to perform essential job functions.
 Ability to conduct physical tasks with a full range of motion
throughout the warehouse environment.
 Ability to lift/carry items up to 50 pounds.
Equal Opportunity Employer
FedEx Supply Chain, Inc. is an Equal Opportunity Employer,
including veterans and individuals with disabilities.
 Know Your Rights
 Pay Transparency
 Family and Medical Leave Act (FMLA)
 Employee Polygraph Protection Act
E-Verify Program Participant
Federal Express Corporation participates in the Department of
Homeland Security U.S. Citizenship and Immigration Services’ EVerify
program (for U.S. applicants and employees only). Please
click below to learn more:
 E-Verify Notice (bilingual)
 Right to Work Notice (English) / Spanish
FedEx Supply Chain is committed to providing access, equal
opportunity, and reasonable accommodation for qualified
individuals with disabilities in its application procedures, hiring, and
other terms and conditions of employment. To request a reasonable
accommodation, please
contact FSC.TalentAcquisition@fedex.com.
3
Perks and Benefits at FedEx Supply Chain (FSC)
 Competitive Pay: Competitive wages depending on your location
and experience, paid bi-weekly for both full-time and part-time
opportunities.
 Tuition reimbursement program
 Holiday pay and accrued paid time o? programs o?ering both
Vacation and PTO
 Medical, dental, vision, and voluntary benefits available on day one
 Basic life insurance
 Basic AD&D coverage
 Supplemental Life and Supplemental AD&D
 Short-Term and Long-Term Disability coverage for full-time
employees after 180 days of service
 Paid parental leave for both moms and dads
 Paid bereavement and jury duty
Note: Pay is based on several factors including, but not limited to,
market location and may vary depending on job-related knowledge,
skills, education/training, and a candidate’s work experience.
Job Disclaimer (US)
Please note that this job description is not intended to be an
exhaustive list of all duties, responsibilities, or qualifications
associated with the position. The Company reserves the right to
modify duties or assign additional responsibilities as necessary to
meet business needs.
US Non-Exempt Requirements, Perks, and Benefits (US -- Non-Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
 Ability to follow policies and procedures
 Ability to read, write, and interpret information
 Ability to add, subtract, multiply, and divide
 Ability to use hands to finger, handle, or feel
 Ability to sit, walk, or stand for the duration of the shift
 Must possess visual acuity to perform essential job functions
 Ability to conduct physical tasks with a full range of motion
throughout the warehouse environment
 Ability to lift/carry items up to 50 pounds
Equal Opportunity Employer
FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including
veterans and individuals with disabilities.
 Know Your Rights
 Pay Transparency
 Family and Medical Leave Act (FMLA)
 Employee Polygraph Protection Act
E-Verify Program Participant
Federal Express Corporation participates in the Department of Homeland
Security U.S. Citizenship and Immigration Services' E-Verify program (for
U.S. applicants and employees only). Please click below to learn more:
4
 E-Verify Notice (bilingual)
 Right to Work Notice (English) / Spanish
FedEx Supply Chain is committed to providing access, equal opportunity,
and reasonable accommodation for qualified individuals with disabilities
in its application procedures, hiring, and other terms and conditions of
employment. To request a reasonable accommodation, please
contact FSC.TalentAcquisition@fedex.com.
Perks and Benefits at FedEx Supply Chain (FSC)
Competitive Pay: FedEx Supply Chain o?ers competitive hourly rates
depending on your location and experience.
 Tuition reimbursement program
 Holiday pay and accrued paid time o? (Vacation and PTO)
 Medical, dental, vision, and voluntary benefits available on day one
 Basic life insurance
 Basic AD&D coverage
 Supplemental Life and Supplemental AD&D
 Short-Term and Long-Term Disability (for full-time employees after
180 days of service)
 Paid parental leave for both moms and dads
 Paid bereavement and jury duty
Job Disclaimer (US)
Please note that this job description is not intended to be an exhaustive list
of all duties, responsibilities, or qualifications associated with the position.
The Company reserves the right to modify duties or assign additional
responsibilities as necessary to meet business needs.
4. Copy all the HTML coding (Keyboard shortcut CTRL + A, then CTRL +C) on the right text box
(Picture below is an example of the coding).
5. Login to https://recruiting.adp.com
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6. Click on Legacy View
7. Hover over the Setup tab
8. Click on Master Tables
9. When the new page refreshes, choose Req Position as the selection from the Tables dropdown
10. Type in the Customer Code, which is the Job Code.
11. Click on the Go button
12. Once the website refreshes, you should see the job code you typed listed. Click on the Position
which is in blue text (The position is the Job Title-Job Code).
1. If the job code has not appeared, that means that the job code has populated over from
EV6 yet. Follow the steps again the next business day and if the job code still isn’t there,
alert HRIS because it is an integration/partial completion issue.
13. A pop-up window will appear and then scroll down until you see Internal Description and External
Description.
14. Click on the link for External Job
Description
15. Paste the HTML Code you copied from Step 4 (keyboard shortcut: CTRL + V)
16. Click on the link for Internal Job
Description
17. Paste the HTML Code you copied from Step 4 (keyboard shortcut: CTRL + V)
18. If the description is for a Canadian Job Code, follow these additional steps:
1. Select the Language Version Canada – French radio button
2. When the page refreshes, Click on the checkbox for
3. Click on the Go button
19. Click on the Save button
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20. Click on the Done button