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Req ID: 52683

Business Product Advisor

  • Company: FedEx Supply Chain
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type:
  • Scheduled Weekly Hours:
  • Remote: No
  • Location: Cranberry Township, PA, United States


Company Name: FedEx Supply Chain, Inc.

Job Title: Business Product Advisor

Location: 700 Cranberry Woods Drive, Cranberry Township, PA 16066

Job Duties:

Responsible for working with cross-functional teams to enhance current product capabilities, define and design solutions to improve capabilities and execute through implementation. The Product Advisor will also design, build and roll out new products consistent with the company’s vision. Design and conduct research and market analysis to build a deeper understanding of our target customer’s needs. Ongoing communication with customers to stay current on their needs and pain points. Assess market competition by comparing the company's product to competitors' products. Understands comparable 3PL offerings as well as industry best practices. Align product roadmap with strategic direction by synthesizing market, competitor, and voice of customer data into meaningful epics and stories. Leads product development of new and existing supply chain products by understanding and passionately advocating on behalf of the product, defining feature sets, and developing and communicating product requirements. Partners with IT, customer service, sales, operations and other groups across FedEx to manage and deliver business capabilities and system solutions. Drive business process changes necessary to simplify and optimize customer operations. Manages data to benchmark competing resource requests surrounding technical debt, production support, and new feature development. Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules and project managing to completion. Being the subject matter expert both internally and externally. Coordinates with go-to-sales and go-to-market teams for market and sales strategies. Work productively in a mixed model of both agile and waterfall product development.


Bachelor’s degree in Computer Science or related field plus 8 years of experience in the job offered or 8 years of experience in product management/consultancy experience working with operational systems. The employer will alternatively accept a Master’s degree in Computer Science or related field of study plus 6 years of experience in the job offered or 6 years of experience in product management/consultancy experience working with operational systems in lieu of a Bachelor’s degree plus 8 years of experience. The position requires experience with: Manhattan WMS configuration; PL/SQL; SQL; Shell scripting; EDI Formats; Manhattan Integration; Manhattan Supply Chain intelligence; Minisoft EFormz; Experience managing a successful product through its lifecycle, preferably with hardware/software; Knowledge of logistics systems, including the ability to translate technical capabilities into business features; Experience within logistics, operations, and project management; Experience with problem solving and analytical skills. Position allows for telecommuting from home within commuting distance of Cranberry Township, PA.

Pay Range: 73235.00 (Min) - 138959.00 (Max) Yearly