Courier-5
Description
Sommaire de la Position :
Ramasser et livrer des colis de façon courtoise et efficace dans le secteur attribué; vérifier chaque envoi pour voir s'il respecte les modalités de service de Federal Express Canada et assumer des fonctions complémentaires de service à la clientèle.
This is an interview position.
GENERAL SUMMARY
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.
CONNAISSANCES, APTITUDES ET COMPETENCES REQUISES
Diplôme d'études secondaires / équivalent scolaire
Posséder un permis de conduire valide et un bon dossier de conduite
Capacité de soulever 70 lb et de manœuvrer tout colis pesant jusqu'à 150 lb avec l'équipement approprié
Une (1) année d'expérience professionnelle axée sur le client, de préférence
Atteindre le seuil minimal pour la formation obligatoire en évaluation préalable à la conduite
Avoir une connaissance des opérations de Federal Express Canada et de la réglementation des douanes canadiennes, un atout
Bonnes aptitudes interpersonnelles et de communication
Bonne gestion du temps et sens de l'organisation
Excellentes compétences en service à la clientèle
Capacité à effectuer plusieurs tâches à la fois, à gérer le stress et à travailler dans un environnement soumis à des pressions élevées
Etre flexible et de travailler selon des horaires différents et des congés en fonction des besoins de l'entreprise
POSTE LOCALE. SEULS LES MESSAGERS (PERMANENT A TEMPS PARTIEL) de YQB PEUVENT POSTULER
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent
Must possess a valid driver’s license and have a good driving record
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
One (1) year customer oriented business experience preferred
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
Good interpersonal and communication skills
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
Willingness to be flexible and work different schedules and holidays based on business needs
LOCAL POST. ONLY PERMANENT PART TIME COURIERS at YQB CAN APPLY
GRADE: 82
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent
Must possess a valid driver’s license and have a good driving record
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
One (1) year customer oriented business experience preferred
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
Good interpersonal and communication skills
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
Willingness to be flexible and work different schedules and holidays based on business needs
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details:
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
