Customs and Reg Sol Rep

Description

This is an interview position


Provides clearance expertise and training to internal and external customers on issues relating to Global Regulatory and FedEx Clearance procedures.

Researches regulatory information to support with the development and implementation of customized clearance solutions. Facilitates the onboarding of new small to medium international customers and researches/elevates at risk accounts for revenue retention. Creates, analyzes and researches
clearance service level reports

Performs root cause analysis of these reports and provides recommendations to internal and external clients to improve regulatory compliance, customer satisfaction and profitability.

Determines and prepares import and export documentation for contracted clients.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College Diploma or Equivalent

Accreditations/Certifications/Licenses (Preferred)

- Successful completion of Canada Broker Service Agency (CBSA) or Canadian Society of Customs Brokers (CSCB) qualification and the U.S. customs course within 18 months of accepting the position.

- Successful completion of both the Canadian and U.S. customs courses preferred

Customs, Regulatory, Trade & Compliance - 2 years

- Experience of logistics operations, systems, policies and procedures in a customs environment

Microsoft Word - Intermediate

Microsoft Excel - Intermediate

Microsoft Power Point - Intermediate

IMS - (Preferred)

COSMOS - (Preferred)

Knowledge of customs regulations and procedures including international shipping and document requirements

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College Diploma or Equivalent

Accreditations/Certifications/Licenses (Preferred)

- Successful completion of Canada Broker Service Agency (CBSA) or Canadian Society of Customs Brokers (CSCB) qualification and the U.S. customs course within 18 months of accepting the position.

- Successful completion of both the Canadian and U.S. customs courses preferred

Customs, Regulatory, Trade & Compliance - 2 years

- Experience of logistics operations, systems, policies and procedures in a customs environment

Microsoft Word - Intermediate

Microsoft Excel - Intermediate

Microsoft Power Point - Intermediate

IMS - (Preferred)

COSMOS - (Preferred)

Knowledge of customs regulations and procedures including international shipping and document requirements

Preferred Qualifications: Job posting date: 08/29/2025; Job posting end date: 09/05/2025 at 3PM local time.

Pay Transparency:

Pay:

Additional Details: This position can be located across Canada

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.