Data Analyst - Senior

Description

Design and implement processes and solutions associated with a wide variety of data sets used for data/text mining, analysis to support informed business decisions. Gain insight into key business and deliverables by examining structured and unstructured data from multiple disparate sources. Effectively use current and emerging technologies to evaluate trends and develop actionable insights and recommendations to management, via the information available for analysis. Learn to use data, statistical and quantitative analysis, to drive decision making.

Grade : 13

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.

This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet.

Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence.

Our Values

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.

With one FedEx culture, we:

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next

Awards

· FedEx has consistently ranked among the top 20 in the “World’s Most Admired Companies” report, published in FORTUNE magazine, since 2001

· Ethisphere named FedEx as one of World’s Most Ethical Companies® in 2023

What you will do

Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.

Job purpose:

Lead and implement advanced analytical processes through data/text mining, model development, and prediction to enable informed business decisions. Apply sound analytical expertise to examine structured and unstructured data from multiple disparate sources to provide insights and recommend high-quality solutions to leadership across levels.

Plan initiatives from concept to execution with minimal supervision and communicate results to a broad range of audiences. Develops a superior understanding of pricing and revenue management through internal and external sources to creatively solve business problems and lead the team from concept to execution of projects.

Typically uses data, statistical and quantitative analysis, modeling, and fact-based management to drive decision-making. Provides regular expert consultative advice to senior leadership. Effectively shares best practices and fosters knowledge sharing across teams. Provides cross-team and cross-org consultation and supports communities of practice excellence.                           

Accountabilities

Leadership

• Lead cross functional projects and programs formally preparing and presenting to management
• Routinely work on multiple highly complex assignments concurrently
• Curiosity and inquisitiveness, should be able to reason well and raise pertinent questions

Exploration/Opportunity Identification 
 

• Identifies available data, including internal and external data sources, works with internal and external subject matter experts to select the relevant sources of information
• Explores data sets from a variety of different sources to gather, synthesize and analyze relevant data
• Explores data to refine hypotheses, discover new relationships, insights and analytic paths from the data
• Identifies latest technological advances that accelerate the data analytics of the enterprise

Statistical Analysis & Evaluation

• Provides analytics expertise to solve in depth and technical problems. Develops design approaches to validate finding(s) or test hypotheses
• Identifies/creates the appropriate algorithms to discover patterns, trends and clusters in related or unrelated variables
• Gathers relevant information, identifies relationships, deduces from cause to effect, and draws logical conclusions to drive business decisions
• Works in iterative processes with the customer/business partner and validates findings

Presentation/Strategic Recommendations 

• Presenting senior executives with strong storytelling capability to drive insights out of data
• Helps the business understand the data behind their results to gain stakeholder buy-in
• Leads discovery process with stakeholders to identify business requirements and expected outcome
• Presents/frames business scenarios in ways that are meaningful and depicts their findings in easy-to-understand terms

You will be a great fit if you

• Relevant experience in analytics/consulting/informatics and statistics
• Key Skills - Data and Business Analytics, Advanced Statistics and Predictive Modelling, Stakeholder Management, Project Management
• Experience in pricing and revenue management – yield management, customer segmentation analytics, revenue impact analytics, etc. is a plus
• Exposure to predictive analytics, ML/ AI techniques is an added advantage

What you can expect

· Attractive remuneration package includes:

§ Salary as per agreed compensation structure

§ Tuition Assistance

§ Incentives (Bonus / AIC)

§ Great Working Environment

Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects

· Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be

· Work-life balance programs including hybrid work arrangement: WFH (work from home) and office

· Health & wellness, employee assistance, and rewards and recognition programs

· Special employee discounts on shipping, travel, and more

• Education – MBA/Masters in Information Systems, Computer Science, or a quantitative discipline such as mathematics, engineering, operations research, economics & statistics from tier 1/2 institutes
• Tools - Oracle, SQL Server, Teradata, SAS, Python, Tableau/PowerBI/Spotfire
• Good to have – cloud computing, big data, Azure

Analytical Skills, Accuracy & Attention to Detail, Planning & Organizing Skills, Influencing & Persuasion Skills, Presentation Skills

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.