Deputy Manager Operations SpS

Description

What you’ll be working on

We are currently seeking an experienced Warehouse Operations Manager to join our SpS Service Logistics team based at our Banksmeadow Station. This role is responsible for leading the warehouse operation, overseeing SpS Operations Agents and Supervisors, and ensuring the safe, compliant, and efficient execution of all warehousing activities in line with customer and contractual expectations.

Key responsibilities include:

• Lead and manage day‑to‑day warehouse operations, providing strong leadership to Supervisors and SpS Operations Agents
• Champion a Safety Above All culture, ensuring full compliance with HSEQ requirements, policies, and procedures at all times
• Drive operational performance by ensuring strict adherence to standard processes and policy, while actively identifying and implementing process improvement opportunities
• Manage workforce rosters and resourcing, ensuring adequate staffing levels to meet operational demand while contributing to cost control and labour efficiency
• Monitor and control operational costs, supporting financial targets through effective planning and utilisation of resources
• Work closely with customers and internal stakeholders to ensure all contractual and internal performance standards (KPI’s) are consistently met and exceeded across:
• Inventory accuracy
• Quality & Safety standards
• Inbound and outbound operations
• Picking and put‑away activities
• Ensure service delivery aligns with customer requirements, service level agreements, and operational best practice
• Collaborate with cross functional Service Logistics teams, customers, and other internal teams to maintain strong relationships and deliver a high level of customer satisfaction
• Support continuous operational improvement with a focus on safety, quality, productivity, and customer outcomes

Post Code: 2019 Banksmeadow

What you’ll bring to the team

To be successful in this role, you will bring hands‑on operational leadership experience and a strong commitment to safety, process discipline, and service excellence.

You will demonstrate:

• Hands‑on management experience with the ability to problem solve and make decisions in a fast‑paced environment
• Excellent communication and interpersonal skills, with the ability to influence staff in improving service levels and working together in a team environment
• Well‑developed computer literacy skills
• Prior experience delivering service quality and productivity results in a leadership or management capacity
• Ability to work flexible and, on occasion, irregular hours, as well as be on call outside of normal office hours
• Knowledge of business levers, processes, structures, and finance
• Good knowledge of operations processes and related technology
• The ability to adopt and lead our Safety Above All culture
• Reliability with a can‑do attitude and the willingness to go above and beyond for the customer
• Commitment to the Purple Promise: “I will make every FedEx experience outstanding”

Interested?

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way. 

If this position and working environment sound like the right fit for you, then do no wait and please apply today.

Preferred Qualifications:  

Pay Transparency:   

Pay: 

Additional Details: 

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.