Deputy Manager Operations

Description

Responsible for overseeing and optimizing warehouse operations to meet customer requirements and achieve KPIs, while also leading and mentoring the 3PL warehouse operations team to ensure adherence to standards and drive continuous improvement initiatives. Additionally, providing operational support nationwide, ensuring compliance with regulations, collaborating with stakeholders, and maintaining financial targets.

•Oversee and optimize warehouse operations to meet customer requirements and achieve internal and external KPIs.
•Lead and mentor the 3PL warehouse operations team, ensuring training, development, and adherence to operational standards.
•Drive continuous improvement initiatives in Service Logistics warehouse operations to enhance service performance, operational efficiency, and cost control.
•Provide operational support to warehouses nationwide and collaborate with transport stations to ensure timely delivery performance.
•Ensure compliance with supply chain regulations and WHS legislation, fostering a safe work environment.
•Collaborate with Customers and Sales Departments to deliver exceptional customer service to both internal and external clients.
•Partner with the HR Department to recruit skilled operations support agents for both internal and 3PL warehouses.
•Maintain a comprehensive understanding of P&L revenue and cost accounts to meet weekly and monthly targets effectively.

Minimum Education
Bachelor’s degree or equivalent in any discipline

Minimum Experience
• At least five (5) years of relevant work experience

Knowledge, Skills and Abilities
•Effective leadership and management experience with the ability to problem solve and make decisions in a fast-paced environment
•Possess a strong understanding of warehouse management principles, supply chain processes, and relevant regulations, along with proficiency in financial management and performance metrics.
• Strong time management and organizational skills to prioritize tasks and meet operational deadlines.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law
• EEO is the Law Supplement
• Pay Transparency Policy
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)