Dispatcher-6
Description
This is an interview position.
Monitors and coordinates Pickup and Delivery coverage by applying geographical and route knowledge in assignments to Courier Routes to ensure maximum on-road efficiency and optimum customer satisfaction.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent.
Eighteen (18) months FedEx experience.
Demonstrated proficiency in basic level MS Word, Excel and Outlook.
Ability to complete all basic DADS and recurrency training (90% minimum).
Geographic knowledge of dispatch service area preferred.
Knowledge of Federal Express field operations, systems and features of service, i.e. Cosmos/KIAC/FAMIS.
Ability to compile and interpret analytical data and to act independently in making workload and resource allocation decisions.
Strong interpersonal and verbal communication skills.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent.
Eighteen (18) months FedEx experience.
Demonstrated proficiency in basic level MS Word, Excel and Outlook.
Ability to complete all basic DADS and recurrency training (90% minimum).
Geographic knowledge of dispatch service area preferred.
Knowledge of Federal Express field operations, systems and features of service, i.e. Cosmos/KIAC/FAMIS.
Ability to compile and interpret analytical data and to act independently in making workload and resource allocation decisions.
Strong interpersonal and verbal communication skills.
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: for YVRRO AND YYZD LOCATIONS.
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of:
- their current driver's abstract;
- their performance during application interviews; and
- their performance on any driver competency assessments administered
