Distribution Services Asst Mgr

Description

POSITION SUMMARY:
The Distribution Services, Assistant Manager will supervise the operational and shipping aspects of FedEx Office Distribution Services (ODS). The role uses available resources to develop, provide support and sustain a world class operation that exceeds customer expectations, yielding cost savings and profitability in a team member-friendly environment.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Manage workforce (including temporary staff as needed) by delegating work on a daily basis ensuring focus and efficiencies by providing task assignments, time estimates, and other information necessary to achieve set goals
• Lead and develop team members through training, and coaching on a daily basis
• Assist Operations Manager in the Performance Management Cycle for all team members (Including Performance Appraisals, Merit Reviews, and Performance Counseling as needed)
• Conduct research and provide information to develop and implement policies and procedures that define maximum efficiencies and controls for the Distribution Center
• Manage daily activities of the Distribution Center operations to ensure service goals and budgetary goals are achieved including order fulfillment of both general and special project shipments, inventory control and receiving
• Maintain and/or help maintain reporting related to the standard daily operational systems, readiness, and reporting, (i.e. Forklift Daily Check Out Log, Security Control Log, staff Forklift certifications, and others as assigned
• Maintain and/or help maintain reporting related to the team member performance (Performance and Attendance Calendar, Kronos time reporting, Payroll logs, Temp Labor log, etc.)
• Assist in managing maintenance of the physical structure, systems, and equipment used to operate the Distribution Center; (this includes radio frequency scanner system, conveyor system and layout, inventory tracking, forklifts and other product movement systems)
• Provide feedback, ideas and suggestions for warehouse management system updates and enhancements
• Monitor, evaluate and report performance standards and efficiencies in all areas of distribution
• Manage cycle count procedures to ensure proper inventory accuracy, utilizing an ABC categorization identification methodology
• Enforce company policies and guidelines on environmental issues; creatively seek new ways to reduce waste and recycle
• Interact with and support goals of other ODS functions (for example Purchasing, Customer Service, and Projects) to achieve efficient operation of ODS as a whole
• Cross Train with Customer Service team to perform basic system tasks as needed, to include customer calls, creating or changing customer orders, and/or printing order pick tickets
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree, or equivalent experience
• 2+ years prior experience in distribution utilizing multiple distribution centers
• 2+ years of management experience preferred
• Experience with Warehouse Management Systems, Shipping Software (ideally FedEx Ship Manager), Reporting Applications (i.e., BI Publisher or Crystal Reports)
• Proficiency with Microsoft Office Suite of applications
• Knowledge of inventory management methodology and pick/pack operations
• Prior experience with logistics planning, Materials Resource Planning (MRP) and Just in Time (JIT) purchasing management a plus

ESSENTIAL FUNCTIONS:

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
• Ability to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $58,136.00 -$75,544.77 annually

Additional Details:

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

• Suggests areas for improvement in internal processes along with possible solutions.
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona fide occupational qualifications), sex, pregnancy (including childbirth or a related medical condition), disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply.

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia's fair chance hiring law.

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