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Req ID: 52658

Manager of Brokerage Operations

  • Company: FedEx Supply Chain
  • Category:
  • Employment Type: Full Time
  • Worker Sub-Type:
  • Scheduled Weekly Hours:
  • Remote: No
  • Location: Green Bay, WI, United States

Description

Job Title: Manager of Brokerage Operations, Brokerage Manager, or Domestic Trade Solutions Manage

General Summary

The Domestic Trade Solutions Manager is responsible for the oversight of truck brokerage on a daily basis as well as domestic freight forwarding to ensure the freight is transported in the safest, most efficient and cost-effective way.  This role focuses on reporting, monitoring, and improving the facilitation of the shipment of goods with carriers to provide cost effective and timely solutions for our customers.

Primary Responsibilities

  • Manage the full cycle of freight brokerage operations, including negotiating rates with carriers and coordinating shipments with customers
  • Develop and maintain relationships with carriers and customers to ensure high levels of service and customer satisfaction
  • Support airfreight and LTL products
  • Provide timely and accurate communication to customers and carriers regarding shipment status, delays, and issues
  • Maintain accurate and up-to-date records of all transactions and activities
  • Stay up to date with industry trends, regulations, and best practices
  • Completes other tasks and duties as assigned

Education/Experience

  • 3 years’ experience specifically with domestic truck brokerage.
  • 2 years’ experience specifically with LTL and airfreight forwarding experience.
  • Demonstrated excellent leadership skills to encourage and guide co-workers relative to brokerage work.
  • Strong negotiation and communication skills.
  • Excellent skills for communicating and relating with both team members and customers.
  • Proficient in Microsoft Office and transportation management software.
  • Ability to multitask in an interrupt-driven environment.

Physical/Cognitive Requirements

With or without accommodation:

  1. Ability to follow policies and procedures.
  2. Ability to read, write and interpret information.
  3. Ability to add, subtract, multiply and divide. 
  4. Ability to use hands to manipulate, handle, or feel.
  5. Ability to sit/walk/stand for up to 8 hours per day. 
  6. Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. 

The FedEx Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact fsc.talentacquisiton@fedex.com


Pay Range: 65108.0 (Min) - 123538.0 (Max) Yearly