E57G0: Industrial Engineer (ID)

Description

Join the Hub & Field Process Engineering team within Planning & Engineering responsible for the design, deployment & sustainable implementation of standardized processes, best practices, methods and standards for FedEx Express in the European region. We act as the cross-functional point of contact for the country teams (e.g. P&E, Operations, Marketing, Clearance, Health and Safety, Security, Customer Experience, etc), unifying body across all P&E domains and interact frequently with multiple stakeholders both on a regional level and with the other regional / divisional P&E teams globally.

Who we are:

FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

You will be an Industrial Engineer (Associate, Regular or Senior) joining the Hub, Field and Process P&E Team focusing on

• Manage, maintain and develop Operations and Planning Communication tools (e.g. Purple Track Newsletter, Webinars, etc), European Knowledge Management Platform and Standards (e.g. EU CORP) including reporting and evaluation to ensure quality, clarity and effectiveness

• Effectively plan and organise activities utilising multiple sources and interacting cross-functionally with stakeholders to create content

• Continuously assess, improve and evaluate developed tools and standards (e.g. review cycle, stakeholder interviews, focus groups, etc.

• Provide technical expertise and ongoing support to cross-functional project teams as required

• Utilise process modelling tools (e.g. BPM) to translate business activities into accurate into standardized Process Documentation to enable productivity, effective planning and execution of processes 

• Participate in the development of strategic plans by acting as the key party/subject matter expert for a specific area

• Collaborate with other functions to ensure that plans / targets are in place that enable operations to attain financial, service, and quality performance objectives

• Utilize Quality Driven Management (QDM) to lead and/or participate in projects to improve service, increase quality, and reduce cost

What do you bring with you:

• Engineering, other quantitative degree (e.g. Business Administration) or equivalent professional experience required

• Excellent command of English both written and spoken

• Desirable additional knowledge on: 
  Supply Chain or Logistics, Process Engineering, Six Sigma, Lean Manufacturing, Continuous Improvement, Digital Knowledge and UX/UI, Knowledge Management, Training (Operations, Administrative) and knowledge sharing

• Developing Procedures and Operative manuals

• Mapping and analyzing process

• Prepare and present reports

• Performing cost and benefit analysis

• High skills in Business Process Modelling (e.g. BPMN & Tools), MS SharePoint/SharePoint Hub, Visualisation and Content Creation, MS PowerAutomate, Power FX, MS PowerBi and MS Excel (Formulas, Dynamic Charts, Macros, Pivot, etc)

• Experience communicating across all levels of business from front-line staff to Executive Team (e.g. Vice Presidents, Senior Vice Presidents)

• A flexible approach to work, including the ability to work independently.  Availability to travel to other locations during operating hours on an intermittent basis (as agreed with management)

What do we offer:

• Impact on business at strategic level and exposure to middle and upper management 

• A unique and challenging position in an innovative, international, and dynamic working environment 

• Package of non-wage benefits (medical care including dental package; life insurance; multisport/mybenefit ,extensive learning resources to further develop your skills and knowledge, including online language courses) 

• Beside a competitive benefits and reward package we offer our employees a wide array of formal training and on the job learning opportunities to bring your career in FedEx to the next level 

• Hybrid working policy, where team members have the opportunity to combine the benefits of working in the office  and some days working from home 

• Tuition Assistance Program  

• Employee Assistance Program for you and your family in difficult life situations 

FedEx is one of the world’s most admired companies and trusted brands year after year.

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. 

Unbox your potential and join FedEx! 

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.