EC750: Manager Information Technology (ID)

Description

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We have an exciting opportunity for you to join our team as a Manager in Information Technology

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:
• Strategic Leadership:
• Drive application rationalization and standardization for warehouse management solutions, ensuring alignment with our global counterparts and business partners’ needs.
 

• Application Development & Maintenance:
• Oversee the development and maintenance of applications supporting:
• Forward and reverse logistics
• Transportation management
• Warehouse management
• Customer and carrier management and integration
• Order management
• Workflow management
• Customer billing
• Implement innovative solutions to enhance efficiency and scalability across the supply chain.
 

• Customer Engagement:
• Act as the primary point of contact for clients, ensuring they receive quality service and have access to benefits listed in their contract.
• Develop and maintain strong relationships with key client stakeholders.
• Collaborate with customers to understand their needs and ensure our IT solutions effectively support their business objectives.

• Cross-Functional Collaboration:
• Collaborate with regional and operational teams to identify synergies and drive cohesive strategies.
• Act as a liaison between IT and business stakeholders to ensure alignment of technology initiatives with business objectives.
 

• Project & Program Management:
• Lead complex IT projects, including system integrations and application harmonization, ensuring timely and within-budget delivery.
• Drive modernization efforts, such as legacy system retirement and application migration.
 

• Team Development:
• Mentor and develop a high-performing IT team capable of supporting global initiatives.
• Foster an environment of continuous improvement and innovation.
 

• Vendor & Stakeholder Management:
• Manage vendor relationships to optimize costs and deliver innovative IT solutions.
• Represent IT in discussions with senior leadership and external partners.

What do you bring with you:

• Experience:
• 10+ years in IT leadership roles, preferably with a strong background in supply chain management, particularly in forward and reverse logistics, transportation and warehouse management solutions.
 

• Skills:
• Proven ability to lead global application rationalization and standardization initiatives.
• Strong leadership in managing diverse IT teams and fostering cross-functional collaboration.
• Expertise in customer and carrier management and integration, order management, workflow management and customer billing systems.
• Familiarity with SAFe Agile methodologies for project management.
• Experience with DevSecOps practices, integrating security into all phases of the software development lifecycle.
 

• Attributes:
• A business-oriented approach to IT solutions with the ability to drive organizational growth.
• Strategic thinking with a collaborative mindset to create value across regions and teams.
• Passion for mentoring and developing future leaders within the organization.

What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

- Day to day management of professionals and vendor resources.
- Data protection and security

- Cloud platform management

- IT asset management

- Technology simplification

- Application architecture oversight

- Financial oversight of department

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.