ED370: Air Network Control Specialist (ID)

Description

-

To manage and optimize the day-to-day Air networks operations in order to enable the company to achieve and maintain its objectives. To consistently exceed our customers’ expectations and deliver the purple promise on time and at an optimized cost, we have an exciting opportunity for you to join our team as a Air network control specialist

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

 

KEYS ACTIVITIES

• Actively control the Air Network to avoid any flight or service disruption and proactively establish contingencies when required.
• Maintain all FedEx system forms (Workbench, FORTE) up to date to ensure flight program and information reflects all data, changes, and operational requirements and restrictions accurately.
• Perform the daily flight watch (Inbound / Outbound) and report, escalate all issues impacting the Air Network to all concerned.
• Communicate with all operators and FedEx departments to ensure crews / aircraft availability
• Maintain and update the weekly program once published by Global Air Network Planning & Engineering.
• Verify and monitors crew dispositions, jump seaters, technical fleet status reports and tails allocation of all operators to ensure the flying program coverage.
• Ensure all parties, such as handling agents, airlines, field ramp agents, etc. are kept informed and have acknowledged all operational changes and requirements
• Communicate with crew on VHF radio and on ground operations radio.
• Promote and ensure a good working relationship within the NOC, and with all other LGG based departments or other Fedex entity (NOC CDG/ GOC MEM) and Vendors (ASL group) to maximize cooperation and effectiveness amongst operations.
• Monitor airports restrictions/limitations such as closure, night bans, noise restrictions, equipment, weather …etc. (NOTAM/METAR)
• Assume responsibility for various other tasks as directed by NOC LGG manager as updating the folders, database, attending calls, meetings. 
• Establish various reports and handovers to ensure efficient communication and reporting.
• Be responsible for controlling the ULD balancing, based on the input from the field / Customers and take corrective actions where necessary. 

WHAT YOU WILL BRING WITH YOU
Relevant experience

• 2 years experience in an airline environment, preferably Flight Operations or similar.
• Bachelor level.
• International express or logistics industry background.
• Ability to work under pressure.
• Transparent, straight forward and customer focused.

Skills

• Being computer literate, with extensive knowledge of Windows applications
• Fluent use of written and spoken English
• Excellent organizational skills
• Ability to manage multiple assignments while keeping the helicopter view to monitor the Air Network operations
• Good communications skills on all levels both internally & externally, verbal & written
• Cross cultural sensitivity.
• Team spirit.

• Permanent position
• Full-time
• Flexible
• Monday to Thursday: 6h/14h – 14h/22h – 22h/6h
• Friday: 6h/12h – 12h/18h – 18h/24h
• Saturday: 6h-14h.
• Grade FX_8 or 10 (depending on the experience)
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.