Engineer-Senior I

Description

What you’ll be working on

Develop and implement operations plans and programs and assist in manpower, system, or network planning projects with the objective to ensure service and operations excellence, increase revenue and enhance customer experience with the objective to achieve FedEx productivity and service goals.

• Develop and review volume forecast, manpower and operating plans to attain service and productivity goals.
• Interpret data on historical trends of staffing, conduct operational and cost impact analysis for new programs/services and market/operational expansion.
• Lead the design, development, and deployment of automation solutions using modern AI and workflow technologies
• Analyse, recommend and implement ways to improve service and cost performance within the responsible area, research, and benchmark best practices.
• Identify needs, develop, and implement contingency plans within the service areas for crisis management or long-term usage in order to minimize risks, costs and operational impact to APAC operations and protect FedEx’s employees and properties.

Post Code: 2036 | Matraville

What you’ll bring to the team

• Bachelor’s degree in Industrial Engineering, Systems Engineering, or related discipline
• Forward‑thinking Automation & AI knowledge to help us accelerate how we work, innovate, and deliver value.
• Ability to thrive at the intersection of technology and business impact—someone who can spot inefficiencies, design intelligent solutions, and bring automation to life across teams.
• Data analytical skills including SQL data base queries, and Python (preferrable)
• Demonstrated analytical, conceptual, and planning skills.
• Relevant computer modelling skills preferred.
• Proven ability to work collaboratively within a team environment as well as autonomously when required.
• Excellent communication skills and the ability to communicate effectively at all levels from frontline to VP level.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.