Field Instructor - GrOps
Description
This is an interview position.
Utilizes subject-matter-expert (SME) and demonstrated training leadership skills. Delivers training programs developed by the learning and development department (L&D) for Ground Operations. Acts as a liaison between Ground Operations and L&D for the purposes of needs analysis, subject matter expertise and just-in-time training and support.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent.
Demonstrated intermediate (standard) level proficiency in MS-Office suite (Word, Excel, PowerPoint, Outlook).
Classroom instructional experience in a FedEx training environment preferred.
Four (4) years FedEx Express Ground Operations experience.
Thorough knowledge of and demonstrated abilities in COSMOS, IMS, FAMIS
Must possess a thorough knowledge of FedEx features of service, along with a working knowledge of internal FedEx policies and procedures as they apply to Ground Operations.
EXCEL/LEAP endorsed, or currently enrolled in, preferred.
Demonstated ability to handle stress and work in a self-managed environment.
Excellent human relations, customer relations and communication skills (oral, written and presentation).
Ability to successfully complete certification, recertification, and recurrency training, as required
Strong organizational and time-management skills
Good analytical and problem solving skills.
Ability to work flexible hours
Moderate overnight travel (10%)
Must possess a valid drivers licence and have a good driving record.
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent.
Demonstrated intermediate (standard) level proficiency in MS-Office suite (Word, Excel, PowerPoint, Outlook).
Classroom instructional experience in a FedEx training environment preferred.
Four (4) years FedEx Express Ground Operations experience.
Thorough knowledge of and demonstrated abilities in COSMOS, IMS, FAMIS
Must possess a thorough knowledge of FedEx features of service, along with a working knowledge of internal FedEx policies and procedures as they apply to Ground Operations.
EXCEL/LEAP endorsed, or currently enrolled in, preferred.
Demonstated ability to handle stress and work in a self-managed environment.
Excellent human relations, customer relations and communication skills (oral, written and presentation).
Ability to successfully complete certification, recertification, and recurrency training, as required
Strong organizational and time-management skills
Good analytical and problem solving skills.
Ability to work flexible hours
Moderate overnight travel (10%)
Must possess a valid drivers licence and have a good driving record.
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
Preferred Qualifications:
Pay Transparency:
Pay:
Additional Details: The job posting will be active from May 20, 2025, to May 27, 2025.
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered.
Employment Equity Statement
At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.
