Fleet Allocator

Description

What you’ll be working on 

The Fleet Allocator role is working in a fast-paced team environment within the Sameday Local Courier operation. You will be responsible for ensuring a high level of service to our customers urgent Sameday courier services by efficiently managing and allocating jobs to the fleet of drivers. 

• Work within a Sameday Radio Room, being our first point of contact for our professional couriers  
• Allocate Local courier jobs to Sameday couriers in an efficient, effective manner to meet service delivery times 
• Plan & prioritise jobs in a fast-paced environment 
• Apply knowledge of transport dispatch, freight management, and GPS Tracking systems 
• Assist with collation of data for recording and achieving KPI’s (Service Quality) 
• Communicate effectively with other allocators & quality control staff to ensure efficient job allocation 

What you’ll bring to the team 

• High level of geographic knowledge of Brisbane Airport 
• Excellent persuasive skills/negation skills in dealing with driver queries. 
• Ability to understand drivers’ strengths and abilities in undertaking urgent time critical deliveries 
• General understanding of COR and Dangerous Goods polices 
• Strong relationship management with drivers and customers 
• Reliability with a can-do attitude and the willingness to go above and beyond for the customer  
• Ability to work in a fast-paced environment  

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity /affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by Fortune magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.