Ground Operations Supervisor

Description

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Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Join our team as we work each and every moment to deliver the most important package of someone’s day. At FedEx, you’ll be a part of a team that helps make the world more connected by enabling global commerce which helps business prosper, communities flourish and people thrive. Through personal and professional support, development and opportunity, we foster a culture where people deliver exceptional experiences and outstanding service.

We have an exciting opportunity for you to join our team as an Operations Supervisor.

Job Description:

In the position of FedEx Operations Supervisor, you will support the Operations Manager by supervising a team of Warehouse staff and Drivers. You will help to maintain and improve operational efficiency, cost and service levels, with damages kept to a minimum. In this role you will support the Pickup & Delivery process.

Key responsibilities:

• Ensure employees are treated consistently and fairly and are motivated.
• Initiate and perform actions needed to ensure that service levels are achieved
• Ensure that that team correctly understand goals and service objectives.
• Ensure that safe, secure and operationally compliant working practices are adhered to during the shift.

The ideal candidate will have:

• Experience in managing a shift and team in a busy freight processing environment is desirable.
• Ability to manage own and teams time effectively with attention to detail.
• Be energetic and enthusiastic.
• Have a strong customer focus.
• Have good communication skills.
• Excellent Dutch language skills (written and spoken)

A security screening is part of the selection process. Endorsement is a must have.

What we offer:

• FedEx offers employees a competitive benefits and reward package including a wide array of formal training and on the job learning opportunities.

• FedEx is one of the most admired companies and trusted brands year after year

• In joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding—for the customer and for our fellow team members.

• Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere. 

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.