Healthcare Quality & Regulatory Compliance Specialist-Base or Senior
Description
1. Regulatory & Quality Compliance
• Ensure compliance with Korean healthcare/pharmaceutical regulations (e.g., KGSP)
• Approve incoming/released/returned products through specification and visual checks
• Maintain and update key quality documents (Quality Manual, SOP, WI)
• Conduct internal audits and oversee environmental hygiene
• Interpret regulatory standards and ensure process compliance
• 한국 보건의료 및 의약품 규제(KGSP 등)에 따라 회사 규정 준수 여부를 관리하고 개선점을 도출
• 입고·출고·반품 제품에 대해 규격 및 외관 검수를 수행하고 승인
• Quality Manual, SOP(Standard Operating Procedure), WI(Work Instruction) 등 핵심 품질 문서를 최신 규제 및 내부 프로세스에 맞게 유지·관리·개정함.
• 정기·수시 내부 감사(Internal Audit)를 수행하고, 환경위생 관리 상태를 점검하여 품질 리스크를 사전에 차단
• 관련 규제 및 가이드라인을 해석하고, 현장 운영 프로세스가 법적 요구사항 및 사내 품질 기준에 부합하도록 관리
2. Training Management
• Develop and deliver regulatory/quality training programs for employees
• 규제, 품질(Quality) 관련 사내 교육 프로그램을 기획·개발
3. Quality Issue Management
• Report and manage suspected counterfeit or adulterated products
• Investigate and improve QMS issues (Change Control, Deviation, CAPA)
• Record and monitor quality issues to prevent recurrence
• 위조 의약품, 변질 의심 제품 등 품질 이상 사례 발생 시 즉시 보고 및 관리
• 품질경영시스템(QMS) 내 Change Control, Deviation, CAPA 등 품질 문제를 조사·분석하고 개선 조치를 수립·추진
• 품질 이슈 관련 기록을 체계적으로 관리하고, 분석 결과를 기반으로 재발 방지 대책을 수립하여 품질 수준을 향상
JOB REQUIREMENTS/QUALIFICATIONS
- Knowledge and practical experience related to the Medicines Act
- Experience with ISO Integrated Management Systems
- Internal audit and quality system enhancement experience
- Experience in delivery/transportation service quality management (Preferred)
- Practical understanding of KGSP and regulatory standards
- QMS operation and quality documentation management skills
- Audit and problem-solving capabilities (including CAPA/SOP optimization)
- Training design and delivery skills
- Strong cross functional communication and collaboration
- Fluent or intermediate level of speaking & writing in Korean and English
- Pharmacist license (Preferred)
- 의약품관리법(Medicines Act) 관련 지식 및 실무 경험
- ISO 기반 통합경영시스템(IMS) 운영 경험 (예: ISO 9001/14001/45001 등)
- 내부감사(Internal Audit) 수행 및 품질 시스템 개선 경험
- 배송/물류 분야에서 품질 관리한 경험(선호)
- KGSP(우수의약품유통관리기준) 및 관련 규제 기준에 대한 실무적 이해
- QMS 운영 (Change Control, Deviation, CAPA 등) 및 품질 문서관리 능력
- CAPA/SOP 최적화를 포함한 감사 및 문제 해결 능력
- 규제 및 품질 관련 교육(Training) 설계 및 전달 역량
- 부서 간 협업(Cross-functional collaboration)및 커뮤니케이션 능력
- 영어 의사소통 능력(읽기·쓰기·말하기) - 중간 또는 상위(선호) 레벨
- 약사 면허 소지자(Pharmacist License) (선호)
HOW TO APPLY
Submit a resume and cover letter (any format) in Korean and English.
WORK CONDITIONS
- Working hours: 9:00 AM – 6:00 PM, Monday to Friday (40 hours per week)
- Location: FedEx Healthcare Science Center (Kimpo, Kyunggi-do)
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.