HR Quality Control Specialist

Description

Provides support and administers human resources services for one or more functional areas according to policies and procedures. Provides quality assurance and ensures system integrity. Gathering information, processing various paperwork, forms, and records, auditing and preparing reports. Responds to routine and non-routine questions regarding human resources policies and procedures.

Essential Functions

• Provides customer service and support for internal and external customers.
• Audits, reviews, and processes human resources paperwork and forms
• Researches issues and provides resolution.
• Builds, runs, reviews, and publishes regular-scheduled and ad-hoc reports detailing performance of the sourcing and selection process or supporting research or executive initiatives. Identifies trends & anomalies, identifies relationships between process changes and performance data. Automates and improves reporting wherever possible and provides training to others on reporting.
• Trains new and current staff and serves as a resource for other employees.
• Perform other duties as assigned

Minimum Education

High School Diploma or GED

Minimum Experience

Four (4) years experience in Human Resources or related area.

Knowledge, Skills and Abilities

Software skills, including use of Microsoft Office software and web-based applications.

General business skills and ability to follow detailed instructions to complete routine procedures and/or operate standard equipment.

Customer service skills necessary to effectively and professionally respond to requests.

Verbal and written communication skills necessary to explain complex and/or confidential information.

Ability to effectively provide instruction on process and practice within the department.

Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Ability to troubleshoot issues, draw resources, and develop solutions.

Knowledge of concepts, practices, policies and procedures related to human resources.

Job Conditions

Overtime may be required

Preferred Qualifications: Experience working with government agencies, attention to detail, familiar with the I-9 process, intermediate knowledge of all Microsoft applications.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: U.S. Pay Range: $22.11/hour - $36.85/hour Colorado Pay Range: $23.34/hour - $35.31/hour New York Pay Range: $23.34/hour - $36.85/hour New York City Pay Range: $29.48/hour - $36.85/hour

Additional Details: Application Deadline: 1/27/25 12:00pm CST Hiring Manager: Ilazabeth Obi, Pay grade SH26

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Equal Employment Opportunity is the Law
• EEO is the Law Supplement
• Pay Transparency Policy
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)