Intern - Information Technology

Description

Supporting the IT Service Management - Enablement Team in implementing change enablement service management processes across the Enterprise. This also includes specifying requirements and working with the ServiceNow team to implement an update version for the Change module in our ServiceNow implementation.

Essential Functions

• Present and deliver long-term solutions that will have significant impacts to the business and/or customer experience.

• Participates in various networking and/or community service events.

• Perform other duties as assigned.

• Familiarity with ITIL 4.0/5.0, SDLC, Agile Methodology, Project Management and/or Process Design

Summer 2026 Internship - Availability to work 40 hours/week for a 10-week program, June 8th - August 14th.  Resume should include information: email address, telephone number, name of college/university, degree, major, GPA, date of intended graduation (month & year).

• Immigration - Immigration sponsorship is not available for intern positions. Sponsorship may be available for full-time, exempt positions, depending on the specific role and federal regulations. Note, sponsorship is never guaranteed under any circumstances.

Minimum Education

Currently enrolled student or recent college graduate (within 6 months of graduation) at a college/university obtaining a 3.0 GPA or higher.

Degree: Currently enrolled in a degree program such as Computer Engineering, Computer Science, Engineering, Business, Business Analytics, Management, Finance, Economics, Information Security/Science/Technology, Information Systems, Engineering, Statistics, or other related major.

Minimum Experience

No experience required.

Knowledge, Skills and Abilities

Ability to work productively and proactively, both independently and as a part of a team.

Working knowledge of Microsoft Word, Excel, Outlook and PowerPoint.

Demonstrates interpersonal communication skills.

Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals.

Verbal and written communication skills necessary to communicate with across business units and to all levels of management.

Ability to analyze, review, and make recommendations.

Preferred Qualifications:

Pay Transparency: Salary will be $25 per hour for undergraduate students and $30 per hour for graduate students. A $2,000 stipend is available for those relocating over 50 miles.

Pay:

Additional Details:

For details on our comprehensive benefits, click here.

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)