Intern-Professional

Description

Overview
The Migration & Support plays a key role in ensuring smooth transitions of content and data to new platforms. This role combines content migration, project management support, quality assurance, and automation development to help teams achieve accuracy, efficiency, and consistency during migration projects.

Responsibilities

• Content & Article Migration
  • Assist in moving articles and documents from legacy systems to new platforms.
  • Review, format, and update content based on provided guidelines.
  • Identify outdated information, broken links, and formatting issues.
  • Coordinate with content owners to verify accuracy.

• Project Management Support
  • Organize and track migration tasks across teams.
  • Gather updates and maintain project trackers.
  • Prepare simple progress reports and assist with documentation.

• Quality Check & Review
  • Perform checks to ensure migrated content is accurate and complete.
  • Flag errors or mismatches and follow up with teams for resolution.
  • Maintain quality checklists and contribute to improvement discussions.
• Automation Application Development
  • Support creation of automation applications with training and guidance provided.
  • Contribute to efficiency improvements through automation solutions.

Qualifications

• Undergraduate degree student in Business Admin/IT with 3.50 CPGA and above
• Strong attention to detail and ability to spot inconsistencies.
• Basic project management and organizational skills.
• Familiarity with content management systems and document formatting.
• Willingness to learn and apply automation tools with guidance.
• Good communication skills for coordinating with multiple stakeholders.

This role is ideal for someone who enjoys hands-on support work, thrives in structured processes, and is eager to learn automation tools. It offers exposure to both content management and project coordination, while building skills in quality assurance and automation development.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.