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Req ID: RC679611

Lead Engineer (Continuous Improvement) - Air Network Operations

  • Company: Federal Express Corporation AMEA
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type: Regular
  • Scheduled Weekly Hours: 44
  • Remote: No
  • Location: 31 Kaki Bukit Road 3, Singapore, 417818, Singapore


Job Title: Lead Engineer

Function: Planning & Engineering (P&E)

Sub-function: Air Network P&E/ Air Network Operations

Company: FedEx Singapore 

Work location: Singapore (Fit-for-purpose hybrid)   

Geographical Remit: Sub-regional & regional (AMEA Countries)


Who we are  

At FedEx, moving the world doesn’t only mean delivering for our customers around the globe. Moving the world is also about creating what’s next. We are Team FedEx and we are 500,000+ people strong around the world. The work we all do comes down to one purpose: to provide our customers with outstanding experiences as we connect the world to what’s next.  


This isn’t a place to get just a job. Here, you get a career for life. It’s a place to enjoy constant change, growth, and progress in your career. Our willingness to innovate and transform is what keeps us at the forefront of our industry. With curiosity, inventiveness, and entrepreneurial spirit, we keep finding new and better ways to deliver results – for our customers, for our people and for the planet. 


Here, you will have the flexibility and empowerment to reimagine the new, spread your wings and see your impact. By doing so, we are motivated to be better together. And together, we will continue to drive and deliver excellence. 


Our Values 

We take pride in being a people-first company, where our employees feel safe, valued and respected. Our culture values empower us to deliver great results.


With one FedEx culture, we: 

Take care of each other | Commit to do good | Own outstanding | Drive business results | Create what’s next. 


Job Summary:

This role responsible for driving performance/efficiency/profitability improvement of the Air Network team supporting FedEx AMEA operations in package flow. The candidate will be responsible for business transformation, process excellency, execution and delivery of multiple complex projects at the same time. Candidate is required to work closely with cross functional teams including Planning and Engineering, Operations, Customer Experience, Sales, Finance and Marketing to ensure program objectives are met within defined timelines.


The ideal candidate will have a strong background in project management, leadership and communication skills, ability to work in a matrix environment, provide complex multi-dimensional analysis and with proven track record of delivering results.

What you will be responsible for:

  • Ability to and experience in translating business requirements and objectives into technical solutions
  • Proven track record of introducing technology to enhance business processes.
  • Familiarity with technology available in industry, appreciation of technology characteristics and ability to propose technology solutions taking into consideration various limitations and how they can be applied to fulfill end user requirements.
  • Analytical & Process driven, with experience in driving organizational process transformation to improve efficiency and enable faster decision making.
  • Qualifications in Process Improvement methodologies such as Six Sigma, Lean, Continuous Improvement, Business Process Management


You will be a great fit if you have:

  • Excellent soft skills, stakeholder management, EQ, ability and proven track record to bring together and lead cross-functional initiatives.
  • The ability to see the big picture – being able to appreciate how the different functions within the company come together/interact to generate the desired value for the company.
  • Self-driven – ability to function independently with minimal supervision; initiative to push through challenges and deliver results in a timely manner.

What you can expect

Attractive remuneration package includes: 

  • Contractual Bonus 
  • Tuition Assistance  
  • Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects.
  • Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.
  • Work-life balance programs including hybrid work arrangement: WFH (work from home) and office. 
  • Health & wellness, employee assistance, and rewards and recognition programs 
  • Special employee discounts on shipping, travel, and more

Our Commitment to Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity. 

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws.   We will reasonably accommodate team members and third parties with physical and mental disabilities. 

Interested to join Team FedEx? 

Everyone at FedEx has a part to play. It’s about coming up with smart solutions, remaining resilient in the face of setbacks, and going above and beyond to get the job done. And whether you’re a business leader or delivery driver, you’ll be empowered to take responsibility and overcome each challenge in your own way.   

If this role and working environment sound like a place you can thrive in, apply today and let’s create what’s next together.


FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.