Learning Program Analyst
Description
Provides expertise/support for the design, development, and delivery of multimedia and other learning applications/programs
Essential Functions
- Analyzes, implements, coordinates and facilitates a broad range of skills/training programs within specialized areas and provides solutions for performance problems.
- Plans, develops, implements, and evaluates effective management and employee communication vehicles, including content determination, creative direction, research, writing, editing, and validation; analyzes tasks, goals, tools, and information needs of employees and performance support elements to enhance employee job performance and satisfaction.
- Perform other duties as assigned
Minimum Education
Bachelor's degree or equivalent in business, education, instructional design, behavioral science, or communications;
Minimum Experience
Two (2) years of experience in the design and development of facilitator led, e-learning, and/or multimedia training.
Knowledge, Skills and Abilities
Knowledge of instructional systems design as applied to e-learning training and training instruction utilized in the development of performance support elements to enhance employee job performance and satisfaction. Education or experience in institutional or corporate communications with emphasis in communication analysis/planning and exposure to print and non-print online and other non-print media strategies. Strong analytical, human relations and communication skills. Directly related advanced degrees may offset experience requirements. Directly related experience may offset degree requirements.
Preferred Qualifications: Preferred Qualifications: Proficient in Excel, SharePoint, Salesforce Knowledge Community. Strong interpersonal skills. Able to structure clear SOPs and identify improvement opportunities in procedures.
Pay Transparency:
Pay:
Additional Details: Application Criteria/Deadline: To apply for this position, please upload your current resume and complete application by close of business day (5:00PM CST) on June 11, 2025.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.
Applicants have rights under Federal Employment Laws:
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
