Linehaul Dispatch Agent

Description

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As a Linehaul Dispatch Agent at FedEx, you will play a key role in achieving the operational goals and service commitments of the hubs by coordinating and balancing work between a team of planners and international drivers to deliver customer satisfaction through on-time departures within our network, at optimized costs. You will work in rotating shifts from Monday 6:00 AM to Saturday 2:00 PM.

Key Responsibilities:

• Coordinate the daily briefing and debriefing process with drivers reporting to your workstation.
• Perform paperwork checks and ensure correct paperwork for departure.
• Report any issues that occurred during the daily operations to management and provide regular reporting on productivity, volumes, and performance.
• Oversee scheduled departures and arrivals and monitor the pre-departure process to ensure there are no delays.
• Identify and report bottlenecks on the work floor, resolve them or escalate them as needed.

Ideal Candidate:

• Excellent communication skills; able to communicate with a variety of stakeholders, particularly drivers and operational departments.
• Experience in a busy transportation and/or freight forwarding environment is a plus.
• Excellent language skills (Dutch and English required, other European languages are considered an asset).
• Good geographic knowledge.
• Good Microsoft Office & PC skills.
• Focused on accuracy and attention to detail.
• Driven to solve problems using planning and organizational skills.
• Ability to effectively manage your own time and that of the team with attention to detail in a busy, dynamic environment.

What We Offer:

• A starting salary between €2,800 and €3,800 gross per month depending on knowledge and experience (FedEx Express Scale 6)
• FedEx offers employees a competitive benefits and rewards package, including a wide range of formal training and on-the-job learning opportunities.
• You will be part of an experienced team with a fun and open culture.
• In addition, you will receive a year-end bonus, 8% holiday allowance, performance-based bonuses, travel allowance, 29 vacation days (based on a full-time contract), a good pension plan, collective insurance, and irregular work allowance (if applicable).

FedEx is consistently one of the most admired companies and trusted brands. By joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding — for the customer and for our fellow team members. Being part of FedEx means you are part of a global network of solutions that is only continuing to strengthen its ability to deliver what our customers need, always and everywhere.

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.