LM216: Dedicated Customer Care Representative-3

Description

"Involves online and telephone contact with external/internal customers within
functional area and completing any related administration."

General job description:
Under general supervision performs the following activities:
• Tracking & Monitoring Solutions (Including Prevention)
• Dedicated Customer Support such as: creating accounts, providing quotes, handling complains,
• Customer Relationship Management
• May be required to perform other duties as assigned

Minimum Requirements:
Minimum Education:
• High School diploma (College preferred).
• Proficiency in English (600 TOEIC points).

                                                      
Minimum Experience:
• Two (2) years related experience

Minimum Required Skills:
• Interpersonal Skills
• Written & Verbal Communication Skills
• Team Working Skills
• Microsoft Office & PC Skills
• Problem Solving Skills

Indicaciones para postulación interna al boletín

Si estás interesado en aplicar, por favor sube un solo archivo en formato PDF que contenga los siguientes documentos:

Nota: La vigencia del examen TOEIC es de 2 años a partir de la fecha de aplicación.

Este archivo debe ser cargado en el sistema Workday, en el campo correspondiente al currículum.

📌 Importante: Con fundamento en la política 4-15 de Oportunidad de Carrera del Manual de Gente de LAC: "El hecho de que un empleado no facilite la información completa que demuestre claramente si reúne las calificaciones exigidas en el puesto anunciado puede dar lugar a que no se lo tenga en cuenta.“

🗓️ Vigencia del boletín: del 25 al 1 de diciembre de 2025

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.