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Req ID: RC721897

LM252: Telephone Sales Rep I

  • Company: Federal Express Corporation LAC
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type: Regular
  • Scheduled Weekly Hours: 48
  • Remote: No
  • Location: 198 Avenida Año de Juárez, Iztapalapa, Ciuda 09060, Mexico


To sell FedEx services to customer in assigned revenue bands, through approved techniques, in an assigned geographic area; to make presentations for prospective and established accounts; and to service existing accounts._x000D_
Ensures attainment of assigned revenue goals. Maximizes the number of effective calls made each day to establish accounts and strengthen distribution and sales volumes. Develops and maintains a predefined customer base through effective sales techniques. Maintains accurate and up-to-date- records of customer activity and account profile information to ensure proper call frequency and follow-up in resolving customer problems. Assists in the implementation of marketing and promotional programs. Interfaces with different FedEx departments to ensure customer satisfaction (for Credit & Collections, Invoicing, Customer Service, or Operations) in a timely manner, providing feedback to the lead source regarding the results. Works with account executives to support lower volume accounts. Responds to leads from Marketing, Customer Service, or Operations in a timely manner, providing feedback to the lead source regarding the results. Prepares and maintains updated reports, files, and related paperwork.

Bachelors Degree or College student preferred. Experience in commercial, industrial, or telephone sales. Knowledge of effective telephone sales techniques, excellent negotiation, and communications skills. Clear and articulate speaking voice and the ability to organize large amounts of information preferred. Fluent in English.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

  • 2020 Fortune’s World Most Admired Companies (14th)
  • 2019 Fortune’s Best Places to Work (15th)
  • 2019 Forbes’s One of the “Best Employers for Diversity”
  • 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
  • 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
  • 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
  • 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
  • 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.