LM438: HRIS Business Senior Advisor

Description

"Develop process improvements and upgrades of the Human Resources (HR) technology systems and Human Resources Information System (HRIS) including, planning, system design, technical design, configuration and implementation of complex HR technology systems.
Serves as the senior level business area subject matter expert for multiple HR technology systems and HRIS."

Key Responsibilities

• Provide HRIS support and maintenance for UKG eTime / UKG Pro WFM across LATAM.
• Quickly learn and understand the UKG eTime configuration currently deployed in Mexico, Colombia, Costa Rica, Panama, Guatemala, Argentina, and Uruguay (Phase 1 countries).
• Partner with LATAM stakeholders to identify pain points and opportunities for system improvements.
• Support ongoing deployments and enhancements across the remaining LATAM countries.
• Ensure compliance with federal, state/provincial, and local regulatory requirements and changes.
• Maintain and update system configurations to support business and policy changes.
• Develop a strong understanding of FedEx business processes and HR operations.

Requirements

• Bachelor’s degree in Human Resources Information Systems, Computer Engineering, Computer Science, Human Resources Technology, Statistics, Mathematics, or a related analytical field.
• Minimum of five (5) years of experience in HR technology systems, application support, or business systems analysis.
• Advanced English proficiency (C1/C2) and Spanish proficiency, both written and spoken.
• Proven experience with UKG Pro Workforce Management (WFM), including configuration, support, troubleshooting, and implementation.
• Experience supporting multi-country HRIS implementations and deployments.

Knowledge, Skills and Abilities

• Strong analytical and problem-solving skills, including troubleshooting and root cause analysis.
• Experience leading and implementing complex projects.
• Solid understanding of software development lifecycle (SDLC) concepts, including requirements gathering, testing, deployment, and release management.
• Experience developing test plans, test scenarios, and test scripts using QA best practices.
• Strong organizational and time management skills, with the ability to manage multiple priorities simultaneously.
• Excellent communication skills and the ability to collaborate effectively with technical teams, business stakeholders, and third-party vendors.
• Strong attention to detail and the ability to identify data integrity issues.
• Ability to mentor, coach, and serve as a subject matter resource for team members.
• Strong computer skills and experience with reporting tools, data analysis, and system integrations.

Instructions for Internal Application to the Job Posting

If you are interested in applying, please upload a single PDF file containing the following documents:

This file must be uploaded to the Workday system, in the corresponding resume field.

• Updated Resume
• Cover letter

• Current TOEIC score (900 points)

📌 Highlight: 

Based on Career Opportunity Policy 4-15 of the LAC People Manual: "Failure by an employee to provide complete information clearly demonstrating that they meet the qualifications required for the advertised position may result in their application not being considered."

🗓️ Job Posting Period:  from June 30th to July 6th

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.