LO281: Customs Agent

Description

Involves the completion of basic administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

General job description:

• Prepare all necessary customs forms to allow import, export and transit procedures to carry out in a timely, efficient and effective manner for shipments arriving and departing by air, i.e., master guides, cargo manifests and general declarations, invoices and any additional related documentation.

• Prepare forms detailing custom duties, duties and taxes / VAT. 

• Prepare international manifests to ensure cargo release in a timely manner. 

• Ensure full compliance of all ramp activities with country policies and tax laws and in compliance with FedEx rules, procedures, practices and rules.

• Interact with customs officials and coordinate customs activities with internal staff.

• Contact customers to provide information and inform about any additional tax payments.

• Keep all customs documentation well organized and filed correctly.

• Perform the classification and transfer of cargo to other airlines when required.

• Process submission of flight information through customs computer system.

• Track cases for different shipments. 

• Inventory management of loads found in urgent shipping warehouses.

• Control of supplies and inventories.

• Support load-captain function if required

                                                             
Minimum  Experience:
• Technician/technologist in international trade or business with two years of experience in handling air cargo, procedures, policies, customs laws and regulations and customs clearance processes at the airport.
• Good verbal and written communication skills.
• Driver's license, preferable. 
• Good administrative skills and computer knowledge.
• Management of the English language in the customs area.
•Must be able to work flexible hours, including weekends and holidays when/if required.

FedEx is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies.

FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include:

• 2020 Fortune’s World Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s One of the “Best Employers for Diversity”
• 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years
• 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible
• 2021 FedEx Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
• 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.