M82O0:Mgr HR Services

Description

The Manager People Operations is responsible for developing and executing HR strategies that support the overall business objectives for South India region. This role will lead all HR functions including talent strategy, employee relations, performance management, compensation and benefits, learning and development, compliance, and organizational culture. The position acts as a strategic partner to senior leadership while ensuring a positive, productive, and compliant work environment.

To provide advice and guidance at regional/divisional level and effectively manage a team of professionals and/or subject matter experts. Responsibilities may include interfacing with Corporate level management.

Key Responsibilities

• Develop and implement HR Operating plans aligned with the HR Strategy
• Advise business functions on workforce planning, organizational design, and change management.
• Serve as a strategic partner to leadership on people-related decisions.
• Develop workforce plans to meet current and future organizational needs
• Facilitate performance appraisal systems
• Identify training needs and oversee learning and leadership development programs.
• Promote a culture of continuous improvement and high performance
• Foster a positive work culture that promotes engagement, diversity, equity, and inclusion.
• Handle employee relations issues, disciplinary actions, and conflict resolution.
• Lead initiatives to improve employee satisfaction and retention.
• Drive talent strategies for the business

Qualifications: Master’s degree in human resources, Business Administration, or a related field. For Individual Contributors (FedEx employees) AiM certification is mandatory.

Experience: Minimum of 12-18 years of experience in HR or related fields, with at least 5-8 years in strategic HR Partnership role.

Skills:

• Strong problem solving and analytical skills.
• Excellent project management and organizational abilities.
• Superior communication and interpersonal skills.
• Demonstrated ability to lead and manage teams.
• High level of discretion and integrity.
• Proficiency in HRIS systems and Microsoft Office Suite.

Competencies:

• Accountability and Adaptability
• Business and Customer Focused
• Communication and Collaboration
• Innovation and Critical Thinking
• Leadership and Influence
• Confidentiality and Integrity             

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.