Manager Accounting & Controls
Description
Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date
Grade - 15
The Finance Manager – Duties & Taxes leads the duty tax function (e.g., accounting for GST/VAT, customs, excise) with accountability for compliance, controls, reconciliations, and governance. The role manages a team, drives stakeholder alignment across business units regions, and delivers process transition and continuous improvement using Quality Decision Making (QDM) and Six Sigma/Lean methodologies.
Please note while it mentions Duties & Taxes role but is a Accounting role managing a process within record-to-report (RTR)
Leadership & People Management : Build, lead, and mentor a high-performing Duties & Taxes team (accountants/ clerical associates).
Set goals, conduct performance reviews, and develop capability through coaching and structured training.
Establish clear RACI, workload balancing, and succession plans; foster a culture of ownership, accuracy, and continuous improvement.
Stakeholder Management & Governance : Engage senior stakeholders (eg Finance Leadership, Ship-to- Collect, Clearance) to align on policies, transactions treatment and risk appetite.
Represent the function in SteerCo/PMO forums; present dashboards, issue logs, and remediation plans.
Manage external relationships with consultants & auditors; ensure proactive communication on complex/ambiguous matters.
Compliance, Accounting & Controls : Ensure timely and accurate reporting & accounting treatment of payment of customs duties & taxes paid at clearance and reconciliations of re-billing of these to external customers
Oversee GL integrity: provisions, accruals, true-ups, journal approvals, Balance Sheet reconciliations.
Maintain robust internal controls (segregation of duties, evidence, approvals, data quality checks) and audit readiness.
Process Transition (QDM / Six Sigma) & Continuous Improvement : Lead transition of duties & taxes processes to new operating models (e.g. in-sourcing)
Apply Quality Driven Management (QDM) principles for decision quality; use Six Sigma/Lean (DMAIC, SIPOC, value stream mapping) to eliminate defects, reduce cycle time, and standardize SOPs.
Define future-state process maps, SLAs/OLAs, control matrices, and automation opportunities (templates, validations, bots).
Drive change management: KT (knowledge transfer), training, hypercare, and stabilization with measurable outcomes.
Technology & Data : Partner with IT on system design/ configurations
Enhance data integrity via standardized templates, data validations, and reconciliations; enable self-service analytics (Power BI/Excel).
Implement exception monitoring and metric dashboards for proactive risk management.
Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date
Grade - 15
Leadership & People Management : Build, lead, and mentor a high-performing Duties & Taxes team (accountants/ clerical associates).
Set goals, conduct performance reviews, and develop capability through coaching and structured training.
Establish clear RACI, workload balancing, and succession plans; foster a culture of ownership, accuracy, and continuous improvement.
Stakeholder Management & Governance : Engage senior stakeholders (eg Finance Leadership, Ship-to- Collect, Clearance) to align on policies, transactions treatment and risk appetite.
Represent the function in SteerCo/PMO forums; present dashboards, issue logs, and remediation plans.
Manage external relationships with consultants & auditors; ensure proactive communication on complex/ambiguous matters.
Compliance, Accounting & Controls : Ensure timely and accurate reporting & accounting treatment of payment of customs duties & taxes paid at clearance and reconciliations of re-billing of these to external customers
Oversee GL integrity: provisions, accruals, true-ups, journal approvals, Balance Sheet reconciliations.
Maintain robust internal controls (segregation of duties, evidence, approvals, data quality checks) and audit readiness.
Process Transition (QDM / Six Sigma) & Continuous Improvement : Lead transition of duties & taxes processes to new operating models (e.g. in-sourcing)
Apply Quality Driven Management (QDM) principles for decision quality; use Six Sigma/Lean (DMAIC, SIPOC, value stream mapping) to eliminate defects, reduce cycle time, and standardize SOPs.
Define future-state process maps, SLAs/OLAs, control matrices, and automation opportunities (templates, validations, bots).
Drive change management: KT (knowledge transfer), training, hypercare, and stabilization with measurable outcomes.
Technology & Data : Partner with IT on system design/ configurations
Enhance data integrity via standardized templates, data validations, and reconciliations; enable self-service analytics (Power BI/Excel).
Implement exception monitoring and metric dashboards for proactive risk management.
Compliance Timeliness: % returns/payments on time; zero missed deadlines.
Accuracy & Control: Error rate in postings; aged reconciling items; audit queries closure time.
Process Efficiency: Cycle-time reduction for filings/reconciliations; touchpoints automated; SLA adherence post-transition.
Stakeholder Satisfaction: Feedback from Finance/Stakeholders leadership; SteerCo action item closure rates.
Team Health: Attrition, internal mobility, training completion, and skill certification.
Decision Quality: QDM usage in key decisions; documented decision logs with outcomes and benefits realized.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
