Manager, Dom Trade Solutions
Description
Domestic Trade Solutions Manager
The Domestic Trade Solutions Manager is responsible for overseeing daily truck brokerage and domestic freight forwarding operations. This role ensures freight is transported safely, efficiently, and cost-effectively while maintaining high service standards and customer satisfaction. The manager monitors, reports, and improves carrier coordination to deliver timely and economical solutions.
Primary Responsibilities
- Manage the full cycle of freight brokerage operations, including rate negotiation and shipment coordination.
- Develop and maintain strong relationships with carriers and customers to ensure service excellence.
- Support airfreight and less-than-truckload (LTL) product offerings.
- Provide timely and accurate updates to customers and carriers regarding shipment status, delays, and issues.
- Maintain accurate records of all transactions and operational activities.
- Stay informed on industry trends, regulations, and best practices to enhance service delivery.
- Perform other duties as assigned.
Education and Experience
- Minimum 3 years of experience in domestic truck brokerage.
- Minimum 2 years of experience in LTL and airfreight forwarding.
Skills and Qualifications
- Proven leadership skills to guide and motivate team members in brokerage operations.
- Strong negotiation and communication abilities.
- Excellent interpersonal skills for effective collaboration with team members and customers.
- Proficiency in Microsoft Office and transportation management software.
- Ability to multitask and thrive in a fast-paced, interrupt-driven environment.
Requirements, Perks, and Benefits (US -- Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
- Ability to follow policies and procedures.
- Ability to read, write, and interpret information.
- Ability to add, subtract, multiply, and divide.
- Ability to use hands to finger, handle, or feel.
- Ability to sit, walk, or stand for the duration of the shift.
- Must possess visual acuity to perform essential job functions.
- Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
- Ability to lift/carry items up to 50 pounds.
Equal Opportunity Employer
FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.
- Know Your Rights
- Pay Transparency
- Family and Medical Leave Act (FMLA)
- Employee Polygraph Protection Act
E-Verify Program Participant
Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:
FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.
Perks and Benefits at FedEx Supply Chain (FSC)
- Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
- 401(k) plan with company match after 1 year
- Tuition reimbursement program
- Holiday pay and accrued paid time off programs offering both Vacation and PTO
- Medical, dental, vision, and voluntary benefits available on day one
- Basic life insurance
- Basic AD&D coverage
- Supplemental Life and Supplemental AD&D
- Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
- Paid parental leave for both moms and dads
- Paid bereavement and jury duty
Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
Job Disclaimer (US)
Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.
