Manager Human Resources Services
Description
Senior HR leader acting as a strategic partner to the business, overseeing the full hire-to-retire lifecycle while supporting senior stakeholders across functions. Responsible for driving organizational effectiveness and managing labor relations.
We have an exciting opportunity for you to join our team as a Manager Human Resources Services.
Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.
What you will be doing:
The HR Manager will be responsible for delivering the full scope of activities typically associated with the business partner role, acting as a strategic partner to senior leadership. The position will cover the entire employee lifecycle (“hire-to-retire”). The HR Manager will also provide expert advice and coaching to management on people-related decisions, and change management initiatives. In addition, the role will oversee Labor Relations at both territorial and national levels, ensuring effective management of relationships with employee representatives and trade unions, as well as compliance with local labor laws and company policies. The HR Manager will play a key role in negotiations, dispute resolution, and the implementation of national and local labor agreements.
What do you bring with you:
- Extensive experience in senior HR roles, preferably within complex multinational organizations
- Strong business acumen and a deep understanding of organizational dynamics, with the ability to operate seamlessly across both structured settings and evolving, fluid environments
- Proven ability to balance strategic thinking with a hands-on, pragmatic approach in operational contexts, effectively connecting and collaborating with diverse populations, from frontline workforce to executive leadership
- Demonstrated track record in leading complex and high-impact negotiations, including interactions with unions and employee representatives
- Ability to influence and build trusted partnerships with senior stakeholders, including Directors and Vice Presidents across multiple functions
- High level of adaptability, creativity, and problem-solving capability, combined with a holistic and forward-looking mindset
- Ability to operate with a high degree of autonomy while fostering collaboration across functions and geographies
- Fluency in English (both written and spoken)
- Advanced degree in Human Resources, Business Administration, Law, or a related field
- Strong project management capabilities, with experience in driving cross-functional initiatives and organizational transformation
What do we offer:
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year
• Gross Annual Salary (RAL) for this role starts at 80K euros gross per year. Offer may therefore increase based on several factors, including professional experience, technical skills, educational background, soft skills, attitude, and how well the profile aligns with the responsibilities and objectives of the role
Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.
#LI-Hybrid
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
