Manager Operations

Description

Operations Manager

FedEx is seeking a dynamic Operations Manager to join the senior leadership team at our state-of-the-art facility in Netley, Adelaide. This is more than a management role – it is an opportunity to reimagine the morning, afternoon and gateway operations.

About the role

As the Operations Manager, you will oversee a diverse team of 160 employees, supported by 5 supervisors, across our morning and afternoon shifts. You will be responsible for leading and managing all aspects of the Adelaide facility’s operations, ensuring service excellence and driving continuous improvement.

This is a multifaceted leadership role that spans:

• Team leadership & development
• Operational strategy & planning
• Safety & compliance
• Process optimisation
• Financial & asset management
• Customer service excellence

You will play a pivotal role in guiding and coaching your team, fostering a culture of collaboration, and high performance. Your ability to build genuine and meaningful connections with your team, peers, and customers will be key to driving successful outcomes and shaping the future of our operations.

The successful applicant will have / be:

We are seeking a seasoned leader with:

• Proven experience in transport/logistics operations (ideally with a Tier 1 provider) highly desirable.
• A commercial mindset and data-driven decision-making skills
• The ability to translate strategy into action and theory into practice
• Strong knowledge of relevant legislation and compliance standards
• Tertiary qualifications in a relevant field (preferred)
• Demonstrated expertise in planning, implementation, and change management
• Experience in budgeting and financial oversight
• High-level computer literacy and reporting capabilities
• Qualifications in process improvement methodologies (Lean, Six Sigma, etc.)
• A track record of success in high-volume express freight operations

Ready to lead the way?

Join FedEx and be part of a team that is delivering excellence every day.

If you feel you have all the skills, tenacity and drive to strengthen service delivery, please apply.

Equal Opportunities Commitment

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, colour, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.