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Req ID: RC773923

Manager Process Engineering (Pick-up and Delivery Operation)

Professional
  • Company: Federal Express Corporation AMEA
  • Category: Professional
  • Employment Type: Full Time
  • Worker Sub-Type: Regular
  • Scheduled Weekly Hours: 44
  • Posting End Date:
  • Remote: No
  • Location: 5 Jalan SS 21/39, Petaling Jaya, Selan 47400, Malaysia

Description

PUD P&E; Station P&E; Sort System P&E; Hub P&E; Gateway P&E; In-Country Ground Movement P&E; Local Facility P&E; PMO P&E; In-Country Clearance Planning Support; Vehicles & GSE Planning Support; Air; Ground Network & Commercial Airlift Implementation Support; Contingency Planning; Road Network Planning (SPAC)

Alternative Job Title : Process Engineering, Manager (First & Last Mile)

The Process Engineering, Manager (Pick-up and Delivery Operation) is responsible for overseeing ground movement and airport gate planning, this role leads the implementation of efficient processes. You will also coordinate road network planning, develop contingency plans, and drive continuous improvement initiatives to optimize operations and ensure seamless transportation access

  • Lead ground transportation and trucking operations, ensuring efficient utilization of fleet and logistics resources, smooth cargo movement, and timely deliveries to minimize delays and maintain service reliability.
  • Provide expert support for ground network and commercial airlift implementation, overseeing the development and execution of plans to optimize ground handling processes
  • Develop and implement contingency plans for unforeseen events or disruptions, such as adverse weather conditions or operational emergencies, to maintain operational continuity and minimize service interruptions.
  • Collaborate with stakeholders across various departments and external partners to coordinate road network planning efforts, facilitating seamless transportation access to and from the airport for passengers, employees, and cargo.
  • Conduct thorough analysis and assessment of ground movement operations, gate utilization, and road network efficiency to identify areas for improvement and implement process enhancements for increased productivity and cost-effectiveness.
  • Provide technical expertise and guidance in the evaluation and selection of equipment, systems, and technologies to support ground movement, gate operations, and road network planning activities, ensuring alignment with industry standards and regulatory requirements.
  • Drive analysis and development of new operating models to enhance service efficiency and optimize value delivery.
  • Lead cross-functional teams in the development and execution of projects related to ground movement, gate planning, and road network optimization, managing timelines, budgets, and resources effectively to achieve project objectives.
  • Monitor and analyze key performance indicators (KPIs) related to ground operations, gate utilization, and road network performance, identifying trends, deviations, and opportunities for optimization to drive continuous improvement initiatives.
  • May be required to perform other duties as assigned

You will be a great fit if you

  • Minimum 10 years of relevant experience or equivalent in Industrial Engineering, Manufacturing, Supply Chain or related field
  • Strong leadership, communication, and problem-solving skills, would be well-suited for the Field Manager Process Engineering role in the specified context
  • Possess experience in airport operations management, process engineering methodologies, and project management, coupled with a strong understanding of regulatory compliance and stakeholder engagement.
  • Proficiency in data analysis, emergency response planning, and transportation planning principles is also essential for optimizing ground movement, gate planning, and road network operations at the airport.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

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