Shift

General Summary 

This role is responsible for building a high-performing team that consistently delivers against pipeline, forecasting, and quota targets. You will drive discipline in deal strategy, pipeline management, and forecasting, while improving conversion and overall performance. Partnering cross-functionally, you will ensure alignment on targeting and execution against our Ideal Customer Profile. 

The team will represent FedEx Supply Chain’s next-generation AI robotics, fulfillment solutions, and global logistics capabilities, designed to deliver faster, more efficient, and scalable operations. 

Primary Responsibilities 

• Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, labor planning and forecasting, staff productivity and performance management to include disciplinary actions up to and including termination.
• Lead weekly pipeline reviews and forecasting, ensuring visibility into team performance, large account progression, and run rate to quota
• Monitor Salesforce dashboards to maintain strong activity levels and pipeline health, proactively addressing gaps
• Partner with leadership to implement sales tactics that drive pipeline generation, improve conversion, and accelerate revenue growth
• Collaborate cross-functionally with Operations and Product to share customer feedback and support continuous improvement
• Identify and implement workflow improvements to increase efficiency, shorten sales cycles, and drive higher conversion within our Ideal Customer Profile
• Own performance management, including reviews, development planning, and accountability across the team
• Support hiring, onboarding, and mentorship to build a scalable, high-performing sales culture
• Maintain current client relationships and identify areas for potential clients
• Other duties as assigned

Required Qualifications & Experience: 

• Bachelor's Degree with 8 years of relevant and related experience 
• 4 years of supervisory or management experience, preferably Logistics, Fulfillment, SaaS, or complex B2B environments 
• Proven experience in sales management, including a track record of exceeding sales targets. 
• Strong understanding of customer and market dynamics and requirements. 
• Experience with CRM software and sales management tools. 

 Preferred Qualifications & Experience: 

• Strong pipeline management, deal strategy, and forecasting skills  
• Experience navigating multi-stakeholder buying processes  
• Data-driven with ability to use insights to drive performance  
• Effective communicator with strong executive presence  
• Experience partnering cross-functionally across Sales, Sale Operations, Operations, and Product 

Skills & Abilities:  

• Proven ability to lead, coach, and develop high-performing sales teams  
• Strong understanding of account-based sales, enterprise sales cycles, buying committees, and deal complexity  
• Ability to engage and influence C-suite and senior stakeholders  
• Analytical mindset with the ability to use data to drive coaching and decisions  
• Skilled in building and optimizing outbound processes and messaging  
• Exceptional communication, collaboration, and leadership presence  
• Strong organizational skills with the ability to prioritize team and pipeline performance  
• Growth mindset with ownership and accountability for results 

Requirements, Perks, and Benefits (US-Exempt)

Physical/Cognitive Requirements (with or without accommodation)

• Ability to follow policies and
• Ability to read, write and interpret
• Ability to add, subtract, multiply and
• Ability to use hands to finger, handle, or
• Ability to sit/walk/stand for duration of shift
• Must possess visual acuity to perform essential job
• Ability to conduct physical tasks with a full range of motion throughout the warehouse
• Ability to lift/carry items up to 50 pounds

Equal Opportunity Employer

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.

• Know your Rights
• Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act

E-Verify Program Participant:

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please

contact FSC.TalentAcquisition@fedex.com

Perks and Benefits at FedEx Supply Chain (FSC):

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time
• 401(k) plan with company match after 1 year
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision and voluntary benefits available on day one
• Basic life insurance

• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full time employees following 180 days of
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note: Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate’s work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.