Manager - Strategic Pricing

Description

Grade : 15


Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

What your main responsibilities are:

Strong focus of FedEx top management on improving the revenues and customer experience of Global Customers, which are some of the biggest customers of FedEx. A new team has been created to provide complete execution support as well as thought leadership for improving the effectiveness and efficiency for better serving this segment. The role of Strategic Pricing Manager – US & Global Customers, will provide leadership for the strategic pricing function in this team. The incumbent will be expected to manage Global Customer repricing requests from the strategic pricing perspective. Additionally, he/ she will need to be a transformation change agent and will have to provide the leadership and momentum to enhance and improve the strategic pricing process from the current state.

What we are looking for

As part of Global Pricing Management, this role manages, creates, evaluates, and supports recommendations for the US & Global Pricing organization. Provides information and recommendations for the company’s strategic decision making through measurement, financial analysis, and modelling. Manages a team of highly skilled professionals with responsibility for supporting top US regional customers and global customers. Performs pricing verifications, system setup-testing-execution, analytical capabilities & tool developments, development of business insights & visualization for US customers, Transformation and Automation (Such as RPA process), etc. Performs pricing audits, validation, provide recommendation and solve pricing anomalies; plus, provide necessary inputs to US pricing management & leadership. Manage seasonal peak and other new product support. Support critical business priorities such as high value invoice adjustments for FedEx international business in collaboration with several regional / US functions (marketing / IT/ Finance/ legal/ etc.) & stakeholders. Analyses and forecasts business needs, supports operational planning and execution, while driving

enterprise volume and yields in support of the global pricing and revenue management vision.

People Management: Uses structured processes and best practice methods to recruit, select, develop and manage the performance of a team of professional employees. Develops a sustainable talent management strategy to recruit, train, and develop a talent pool.

Data Modelling to enhance business value: Utilizes data science and fact based analysis to develop business justifications and make relevant marketing analysis / optimization recommendations to improve pricing analysis / recommendations on global pricing policy and procedures to achieve consistent positive customer experience.

Subject Matter Expert and Consultations:

1/ Support analysis of Global Pricing deals (across FedEx Operating Companies and functions)

2/ Consult and develop efficient and effective tools, process and innovative solutions to increase analyst

effectiveness, faster implementation & executions, strong yield management – measuring and actions.

3/ Allocates and prioritizes resources effectively to manage the US, global, regional demands

4/ Stakeholder Management and delivering business proposition: Needs to have strong global stakeholder management skills, to engage with sales and marketing stakeholders across all levels.

5/ Good financial acumen in understanding P& Ls is essential

6/ Good understanding of pricing concepts and terminologies (yields/ margins etc.) is critical.

7/ Engages with the of US and Intl pricing leadership as and when necessary in socializing and justifying the analyses and recommendations to all stakeholders.

8/ Good understanding of system managements, E2E pricing systems, Agreement generations, contract management, pricing audit & compliance, etc. 

Transformation of current Strategic Pricing process – Carefully studies the current process for gaps in efficiency and effectiveness, and works with cross functional teams and regional teams to enhance and transform the process.

Data mining to improve efficiencies: Utilizes the Enterprise Data Warehouse and Marketing / Pricing data marts in Global Pricing domain and digital analytics platforms to improve productivity, efficiency and effectiveness. Evaluates outsourcing solutions and products, and works with vendors to plan and execute work as and when necessary.

Functional/ Product Support: Creates or Engineers integrative solutions for regional and central functions in all stages of cross functional development i.e. Ideation to Launch measurement.

Ensure Compliance Requirements are adhered: Acts with fiscal responsibility in all aspects of the job, agreed parameters & in compliance with all relevant regulatory & legislative requirements of the division and FedEx standard processes.

Essential elements of the Job:

Key elements of success/expectations for this position:

1/ Collaborating with Global stakeholders (Memphis and other regions)

2/ Creating a shared vision

3/ Aligning with US-global demand / creating a roadmap

4/ Consultative and delivery oriented mindset

5/ Agility in plan and execution with highly empowered and innovative team

6/ Leading Mumbai team as well as virtual teams across groups effectively

7/ Coaching and mentoring team to innovation and flawless execution

8/ Hiring and Talent development

9/ Strong communication and transparent working style with stakeholders

10/ Problem solving and change agent with strong project management capabilities

11/ Personal awareness of culture and casting the cultural shadow of strong leadership to team

12/ Strong understanding of E2E pricing systems, analytical tools, visualizations, web applications & online report developments, System setup and testing, etc.

13/ Critical technical skills such as – VBA, SQL, SAS, Power BI, etc.

14/ Good understanding of system / tool transformation capabilities, Automation capabilities such as RPA, etc.

Great Places to Work (GPTW) Certified (2025-2026)

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.