Marketing Analyst

Description

Brand & Advertising; Internal Communications; External Communications; Customer Experience Design; Research; Product Development; Solution Development; Pricing; Vision/ Strategic Planning; Strategic Forecasting & Analysis; Marketing Operations; Customer Analytics

Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date

Grade 11

Acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business and technical requirements.
• Work closely with development, data engineering, and product teams to translate business needs into functional specifications.
• Drive automation, transformation, and optimization initiatives to enhance business processes.
• Conduct feasibility studies and impact analysis for new and existing projects.
• Create detailed business cases, process flows, wireframes, and user stories to facilitate solution development.
• Act as a liaison between business units, IT, and technical teams to ensure smooth project execution.
• Identify key performance indicators (KPIs) and success metrics for project evaluation.
• Support data-driven decision-making by analyzing and visualizing business trends.
• Assist in UAT (User Acceptance Testing) and ensure successful implementation of solutions.
• Document project updates, risks, and dependencies to ensure stakeholders are well-informed.

Required Skills & Qualifications:

• 3-7 years of experience as a Business Analyst, preferably handling multiple projects.
• Strong understanding of both business and technical aspects in a fast-paced environment.
• Experience working with data engineering, cloud technologies, and automation tools.
• Proficiency in SQL, data analysis, and visualization tools (e.g., Power BI, Tableau).
• Hands-on experience with Agile methodologies, JIRA, and Confluence.
• Ability to create process diagrams, wireframes, and functional specifications.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent verbal and written communication skills to articulate complex concepts.
• Ability to work independently and manage multiple priorities efficiently.

Preferred Qualifications:

• Experience in cloud platforms (AWS, Azure, or GCP).
• Exposure to machine learning, AI, or automation projects.
• Knowledge of Python, APIs, and scripting for process optimization.
• Certification in CBAP, PMI-PBA, or Agile methodologies.

Why Join Us?

• Opportunity to work on cutting-edge projects with a high-impact team.
• Exposure to automation, transformation, and optimization initiatives.
• Collaborative work environment with a strong focus on career growth.

If you are passionate about leveraging technology to drive business success and have a knack for managing multiple projects, we’d love to hear from you!

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.